Who Holds the Reins? – Banks in the Crossfire of Global Platforms

Juri Mattila, Timo Seppälä, Ilkka Lähteenmäki

Tutkimustuotos: TyöpaperiWorking paperProfessional

Abstrakti

Banking and financial services have traditionally been a heavily regulated industry where technology alone has not been a sufficient factor to transform the operating architectures of the industry. The pervasive view in the financial industry has been that digitalization and its integrational development will take place on the platforms of the banks.

Due to the inherent secondary nature of financial services, however, it is more likely that the customer interface of financial services will increasingly migrate towards primary service platforms. As a result, the commoditization of payment processing services is expected to increase. Additionally, the visibility into customer data will become more opaque and the value capturing capabilities of the financial industry will be radically redefined. Furthermore, a strategic impact can also be anticipated on several public institutions, such as financial supervisory authorities, the tax administration and other public registry holders.
AlkuperäiskieliEnglanti
KustantajaResearch Institute of the Finnish Economy ETLA
TilaJulkaistu - 2 marrask. 2018
OKM-julkaisutyyppiD4 Julkaistu kehittämis- tai tutkimusraportti taikka -selvitys

Julkaisusarja

NimiETLA Reports
KustantajaThe Research Institute of the Finnish Economy
Numero86
ISSN (painettu)2323-2447
ISSN (elektroninen)2323-2455

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