Volunteer Retention in Prosocial Venturing: The Role of Emotional Connectivity

Steffen Farny, Ewald Kibler, Solange Hai, Paolo Landoni

Tutkimustuotos: LehtiartikkeliArticleScientificvertaisarvioitu

330 Lataukset (Pure)

Abstrakti

This study develops an understanding of the role of emotional connectivity for volunteer retention in prosocial business venturing. By embedding it in organizational ambivalence theory, our analysis of four volunteer-dependent community ventures reveals two mechanisms through which entrepreneurs strengthen volunteers’ emotional connectivity. We first identify emotion-focused practices that form volunteers’ emotional attachment to the venture, and then demonstrate how duality-focused practices, in the form of managing inherent organizational duality, complement emotion-focused practices to foster volunteers’ emotional loyalty to the venture. Theorizing from our findings, we introduce a model of managing volunteers’ emotional connectivity, and conclude by discussing its implications for prosocial venture research on volunteerism and affective commitment.
AlkuperäiskieliEnglanti
Sivut1094-1123
Sivumäärä30
JulkaisuEntrepreneurship Theory & Practice
Vuosikerta43
Numero6
DOI - pysyväislinkit
TilaJulkaistu - marrask. 2019
OKM-julkaisutyyppiA1 Julkaistu artikkeli, soviteltu

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