Using the Kano Model to Identify Customer Value

Tuuli Jylhä; Seppo Junnila

Using the Kano Model to Identify Customer Value

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussa › Conference contribution › Scientific › vertaisarvioitu

3 Sitaatiot (Scopus)

Alkuperäiskieli	Englanti
Otsikko	International Group for Lean Construction, San Diego, 17-22.7.2012
Tila	Julkaistu - 2012
OKM-julkaisutyyppi	A4 Artikkeli konferenssijulkaisussa

Tutkimusalat

building information modelling
nursing homes
REB
the Kano Model
value

OpenUrl-saatavuus

Koko teksti

Muut tiedostot ja linkit

https://www.dropbox.com/s/0t4rx9afexr4do4/Jylha%26Junnila%202012%20Using%20the%20Kano%20Model%20to%20Identify%20Customer%20Value.pdf

Siteeraa tätä

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AU - Junnila, Seppo

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KW - nursing homes

KW - REB

KW - the Kano Model

KW - value

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KW - nursing homes

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KW - value

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KW - nursing homes

KW - REB

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M3 - Conference contribution

BT - International Group for Lean Construction, San Diego, 17-22.7.2012

ER -