@article{be02306c71f0450a8dcbe2b998395ce2,
title = "User involvement: a review of the benefits and challenges",
keywords = "field studies, user involvement, user needs, user participation, user requirements, user-centered design, field studies, user involvement, user needs, user participation, user requirements, user-centered design, field studies, user involvement, user needs, user participation, user requirements, user-centered design",
author = "Sari Kujala",
year = "2003",
language = "English",
volume = "22",
pages = "1--16",
journal = "Behaviour and Information Technology",
publisher = "Taylor & Francis",
number = "1",
}