@inproceedings{433cbf56a142471e867886584e27a448,
title = "Uncovering the User Experience with Critical Experience Interviews",
keywords = "critical incident, interview, User experience, user research method, critical incident, interview, User experience, user research method, critical incident, interview, User experience, user research method",
author = "Petri Mannonen and Maiju Aikala and Hanna Koskinen and Paula Savioja",
year = "2014",
language = "English",
isbn = "978-1-4503-0653-9",
pages = "452--455",
editor = "Toni Robertson and Kenton O{\textquoteright}Hara and Greg Wadley and Lian Loke and Tuck Leong",
booktitle = "26th Australian Computer-Human Interaction Conference (OzCHI 2014), Sydney, Australia, December 2-5, 2014",
publisher = "ACM",
address = "United States",
}