Transition to Human-AI Work: Shifts in Routines' Dynamics and the Implications for Roles in Knowledge-Intensive Work

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference article in proceedingsScientificvertaisarvioitu

27 Lataukset (Pure)

Abstrakti

As solutions based on artificial intelligence grow pervasive in knowledge-work organizations, such cognitive technology is being applied both to automate and to augment work heretofore carried out predominantly by humans. This has profound socio-technical implications for the work practices in that new means of conducting associated routines are changing the knowledge workers’ involvement, transforming interaction between the human agents and information systems within the socio-technical system. Taking a processual approach to exploring how such deep transformation extends to the core of the knowledge workers’ work roles, an interpretive study examined the role transformation unfolding over two years at a financial-accounting company that was developing and implementing an artificial-intelligence system for its services. This processual study offers empirically grounded contributions in outlining how digital transformation changes routines and work roles in knowledge-intensive work.
AlkuperäiskieliEnglanti
OtsikkoProceedings of the 57th Hawaii International Conference on System Sciences
JulkaisupaikkaHawaii, US
KustantajaHawaii International Conference on System Sciences
Sivut5806-5815
Sivumäärä10
ISBN (painettu)978-0-9981331-7-1
TilaJulkaistu - 3 tammik. 2024
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaAnnual Hawaii International Conference on System Sciences - Honolulu, Yhdysvallat
Kesto: 3 tammik. 20246 tammik. 2024
Konferenssinumero: 57
https://hdl.handle.net/10125/102456

Conference

ConferenceAnnual Hawaii International Conference on System Sciences
LyhennettäHICSS
Maa/AlueYhdysvallat
KaupunkiHonolulu
Ajanjakso03/01/202406/01/2024
www-osoite

Sormenjälki

Sukella tutkimusaiheisiin 'Transition to Human-AI Work: Shifts in Routines' Dynamics and the Implications for Roles in Knowledge-Intensive Work'. Ne muodostavat yhdessä ainutlaatuisen sormenjäljen.

Siteeraa tätä