Transformative power of mundane technologies in institutional change

Lauri Paavola, Richard Cuthbertson

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference article in proceedingsScientificvertaisarvioitu

57 Lataukset (Pure)

Abstrakti

To examine the role of mundane technologies in institutional change, we conduct an inductive longitudinal study of a translation in the field of UK grocery retailing and elucidate a process of bottom-up transformation, where customer data replaced product data as a key determinant in decision-making. Our analysis uncovers that such change develops over time through three phases: (1) triggering change through the costs of the technology, (2) capturing value through the benefits of the technology, and (3) retaining transformative momentum through the ability of the technology to develop. While illustrating the process, we show how mundane technologies do not take on new meaning as a result of their innate features but through their relationality in mutual constitution with the field. Hence our study illustrates the fact that each technology holds the potential for generativity.
AlkuperäiskieliEnglanti
OtsikkoProceedings of the 55th Hawaii International Conference on System Sciences 2022
KustantajaHawaii International Conference on System Sciences
Sivumäärä10
ISBN (elektroninen)978-0-9981331-5-7
TilaJulkaistu - 2022
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaAnnual Hawaii International Conference on System Sciences - Manoa, Yhdysvallat
Kesto: 4 tammik. 20227 tammik. 2022
Konferenssinumero: 55

Julkaisusarja

NimiProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (painettu)1530-1605
ISSN (elektroninen)2572-6862

Conference

ConferenceAnnual Hawaii International Conference on System Sciences
LyhennettäHICSS
Maa/AlueYhdysvallat
KaupunkiManoa
Ajanjakso04/01/202207/01/2022

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