Towards fluent decision making experience by adopting information curation functions

Wenjie Fan, Yanqing Lin, Yong Liu, Hongxiu Li, Virpi Kristiina Tuunainen

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference article in proceedingsScientificvertaisarvioitu


Information curation function (ICF) is a function that online review platforms implement to facilitate users' review reading process given a sheer volume of reviews pertaining to a brand. Based on both fluency and information overload theories, this research attempts to unravel the role of ICF in alleviating information overload and facilitating consumers' decision making process. Specifically, this study strives to quantify the impact of ICF use on users' brand selection and satisfaction with selection through an integrated model that explores the effect of both external environmental cues and internal metacognitive cues. The study is expected to not only inform practitioners the usefulness of ICF, but also inspire them to seek solutions to optimize consumers' decision making.

OtsikkoPACIS 2019 Proceedings
KustantajaAssociation for Information Systems
TilaJulkaistu - 2019
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaPacific Asia Conference on Information Systems - Xi'an, Kiina
Kesto: 8 heinäk. 201912 heinäk. 2019
Konferenssinumero: 23


NimiPacific Asia Conference on Information Systems
ISSN (elektroninen)2689-6354


ConferencePacific Asia Conference on Information Systems


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