@article{69debc093f574a3fb85d1243f1184104,
title = "The many faces of office noise case contact center",
keywords = "noise, REB, user studies, working conditions, workplace, noise, REB, user studies, working conditions, workplace, noise, REB, user studies, working conditions, workplace",
author = "Heidi Rasila and Tuuli Jylh{\"a}",
year = "2015",
doi = "10.1108/F-11-2013-0085",
language = "English",
volume = "33",
pages = "454--464",
journal = "Facilities",
issn = "0263-2772",
publisher = "Emerald",
number = "7-8",
}