Takt Production as Operations Strategy: Client’s Perspective to Value-Creation and Flow

Takt production is the most recent iteration of location-based production planning and control methods, adopting insights from lean construction and manufacturing operations management literature. In this research, we aim to advance the discussion between these domains further, especially considering the client’s viewpoint. We approach takt production as a form of a project’s operations strategy, allowing an explicit connection between client value-creation, production flow, and takt planning and control. Five key performance indicators are proposed to aid the client’s understanding in assessing (and challenging) the effectiveness and value-creation capability of a specific takt production system. Furthermore, the approach is illustrated by applying it to a master planning phase of a large hospital project. The study has implications for clients and other stakeholders to evaluate their capability to operate with takt production from the lenses of valuecreation and production flow. We also hope that the study encourages scholars and practitioners to engage in further discussion with the nature of takt production, observing it from various theoretical and practical viewpoints.