Service Innovation as an Experience: Differences between Employee and User Narratives

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussa › Chapter › Scientific › vertaisarvioitu

13 Sitaatiot (Scopus)

Alkuperäiskieli	Englanti
Otsikko	User-Based Innovation in Services
Toimittajat	Jon Sundbo, Marja Toivonen
Julkaisupaikka	Cheltenham, UK
Kustantaja	Edward Elgar
Sivut	281-302
ISBN (elektroninen)	978-0857931962
ISBN (painettu)	978-0857931955
Tila	Julkaistu - 2012
OKM-julkaisutyyppi	A3 Kirjan tai muun kokoomateoksen osa

Muut tiedostot ja linkit

@inbook{17065cff43764119aa7ba3358e1666d0,

title = "Service Innovation as an Experience: Differences between Employee and User Narratives",

author = "Anu Helkkula and Mari Holopainen",

year = "2012",

language = "English",

isbn = "978-0857931955",

pages = "281--302",

editor = "Jon Sundbo and Marja Toivonen",

booktitle = "User-Based Innovation in Services",

publisher = "Edward Elgar",

address = "United Kingdom",

}

TY - CHAP

T1 - Service Innovation as an Experience: Differences between Employee and User Narratives

AU - Helkkula, Anu

AU - Holopainen, Mari

PY - 2012

Y1 - 2012

UR - http://www.amazon.com/User-Based-Innovation-Services-Jon-Sundbo/dp/0857931954

M3 - Chapter

SN - 978-0857931955

SP - 281

EP - 302

BT - User-Based Innovation in Services

A2 - Sundbo, Jon

A2 - Toivonen, Marja

PB - Edward Elgar

CY - Cheltenham, UK

ER -