Service Innovation as an Experience: Differences between Employee and User Narratives

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussa › Chapter › Scientific › vertaisarvioitu

12 Sitaatiot (Scopus)

Alkuperäiskieli	Englanti
Otsikko	User-Based Innovation in Services
Toimittajat	Jon Sundbo, Marja Toivonen
Julkaisupaikka	Cheltenham, UK
Kustantaja	Edward Elgar
Sivut	281-302
ISBN (elektroninen)	978-0857931962
ISBN (painettu)	978-0857931955
Tila	Julkaistu - 2012
OKM-julkaisutyyppi	A3 Kirjan tai muun kokoomateoksen osa

Muut tiedostot ja linkit

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title = "Service Innovation as an Experience: Differences between Employee and User Narratives",

author = "Anu Helkkula and Mari Holopainen",

year = "2012",

language = "English",

isbn = "978-0857931955",

pages = "281--302",

editor = "Jon Sundbo and Marja Toivonen",

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publisher = "Edward Elgar",

address = "United Kingdom",

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AU - Holopainen, Mari

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M3 - Chapter

SN - 978-0857931955

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BT - User-Based Innovation in Services

A2 - Sundbo, Jon

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PB - Edward Elgar

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