Personalization-Privacy Paradox in Using Mobile Health Services

Sara Klossner, Hadi Ghanbari, Matti Rossi, Lill Sarv

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference article in proceedingsScientificvertaisarvioitu

86 Lataukset (Pure)

Abstrakti

The rapid growth of the population and the increase in life expectancy put intense pressure on the healthcare systems worldwide. Mobile health applications (m-health apps) have the potential to help ease the situation by offering highly personalized services that empower individuals to take better care of their health. To reach their full potential, m-health apps must continuously gather personal health data from users, which leads to privacy concerns. We study the influence of users’ privacy concerns on their intention to disclose personal health data to m-health apps. Using an online survey and conducting SEM-PLS, we show that a personalization-privacy paradox is present in the context of m-health apps. While respondents claim to have privacy concerns about using m-health apps, their concerns did not negatively affect their self-disclosure intentions nor their behavioral intention. Our results show that the magnitude of personalization-privacy paradox is influenced by demographic factors especially gender and age.
AlkuperäiskieliEnglanti
OtsikkoECIS 2023 Proceedings
KustantajaAssociation for Information Systems
Sivumäärä16
ISBN (elektroninen)978-1-958200-08-7
TilaJulkaistu - 11 toukok. 2023
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaEuropean Conference on Information Systems - Kristiansand, Norja
Kesto: 11 kesäk. 202316 kesäk. 2023
Konferenssinumero: 31
https://ecis2023.no/

Julkaisusarja

NimiEuropean Conference on Information Systems
ISSN (painettu)2184-1934

Conference

ConferenceEuropean Conference on Information Systems
LyhennettäECIS
Maa/AlueNorja
KaupunkiKristiansand
Ajanjakso11/06/202316/06/2023
www-osoite

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  • Travel grant

    Ghanbari, Hadi (Recipient), 26 huhtik. 2023

    Palkinto: Myönnetty rahoitus (henkilökohtaiset tutkimusapurahat)

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