Older Adults' Emotional User Experiences with Digital Health Services

Paula Valkonen*, Sari Kujala

*Tämän työn vastaava kirjoittaja

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference article in proceedingsScientificvertaisarvioitu

12 Lataukset (Pure)

Abstrakti

Older adults are at risk of being excluded from digital society. They do not always find digital health services appealing, or they may have challenges with them. We investigated older adults´ emotional user experiences with digital health services and aimed to give designers tools to make digital health services more appealing for older adults. We interviewed 16 older adults about their experiences with digital health services. The use of digital health services brought joy and increased self-confidence. On the other hand, older adults had many negative emotional user experiences, including fear of pressing buttons and embarrassment of incompetence. In the future, designers should actively look for solutions that alleviate older adults´ fears and further encourage them to use digital health services. To enable that, proposals are made for designing digital health services.

AlkuperäiskieliEnglanti
OtsikkoDigital Health and Wireless Solutions - 1st Nordic Conference, NCDHWS 2024, Proceedings
ToimittajatMariella Särestöniemi, Pantea Keikhosrokiani, Daljeet Singh, Erkki Harjula, Aleksei Tiulpin, Miia Jansson, Minna Isomursu, Simo Saarakkala, Jarmo Reponen, Mark van Gils
JulkaisupaikkaCham
KustantajaSpringer
Sivut131-146
Sivumäärä16
ISBN (elektroninen)978-3-031-59080-1
ISBN (painettu)978-3-031-59079-5
DOI - pysyväislinkit
TilaJulkaistu - 2024
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaNordic Conference on Digital Health and Wireless Solutions - Oulu, Suomi
Kesto: 7 toukok. 20248 toukok. 2024
Konferenssinumero: 1

Julkaisusarja

NimiCommunications in Computer and Information Science
KustantajaSpringer
Vuosikerta2083 CCIS
ISSN (painettu)1865-0929
ISSN (elektroninen)1865-0937

Conference

ConferenceNordic Conference on Digital Health and Wireless Solutions
LyhennettäNCDHWS
Maa/AlueSuomi
KaupunkiOulu
Ajanjakso07/05/202408/05/2024

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