Notifying and Involving Users in Experimentation: Ethical Perceptions of Software Practitioners

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussavertaisarvioitu

Standard

Notifying and Involving Users in Experimentation : Ethical Perceptions of Software Practitioners. / Yaman, Sezin; Fagerholm, Fabian; Munezero, Myriam; Maenpaa, Hanna; Mannisto, Tomi.

Proceedings - 11th ACM/IEEE International Symposium on Empirical Software Engineering and Measurement, ESEM 2017. IEEE, 2017. s. 199-204 (International Symposium on Empirical Software Engineering and Measurement; Vuosikerta 2017-November).

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussavertaisarvioitu

Harvard

Yaman, S, Fagerholm, F, Munezero, M, Maenpaa, H & Mannisto, T 2017, Notifying and Involving Users in Experimentation: Ethical Perceptions of Software Practitioners. julkaisussa Proceedings - 11th ACM/IEEE International Symposium on Empirical Software Engineering and Measurement, ESEM 2017. International Symposium on Empirical Software Engineering and Measurement, Vuosikerta. 2017-November, IEEE, Sivut 199-204, Toronto, Kanada, 09/11/2017. https://doi.org/10.1109/ESEM.2017.31

APA

Yaman, S., Fagerholm, F., Munezero, M., Maenpaa, H., & Mannisto, T. (2017). Notifying and Involving Users in Experimentation: Ethical Perceptions of Software Practitioners. teoksessa Proceedings - 11th ACM/IEEE International Symposium on Empirical Software Engineering and Measurement, ESEM 2017 (Sivut 199-204). (International Symposium on Empirical Software Engineering and Measurement; Vuosikerta 2017-November). IEEE. https://doi.org/10.1109/ESEM.2017.31

Vancouver

Yaman S, Fagerholm F, Munezero M, Maenpaa H, Mannisto T. Notifying and Involving Users in Experimentation: Ethical Perceptions of Software Practitioners. julkaisussa Proceedings - 11th ACM/IEEE International Symposium on Empirical Software Engineering and Measurement, ESEM 2017. IEEE. 2017. s. 199-204. (International Symposium on Empirical Software Engineering and Measurement). https://doi.org/10.1109/ESEM.2017.31

Author

Yaman, Sezin ; Fagerholm, Fabian ; Munezero, Myriam ; Maenpaa, Hanna ; Mannisto, Tomi. / Notifying and Involving Users in Experimentation : Ethical Perceptions of Software Practitioners. Proceedings - 11th ACM/IEEE International Symposium on Empirical Software Engineering and Measurement, ESEM 2017. IEEE, 2017. Sivut 199-204 (International Symposium on Empirical Software Engineering and Measurement).

Bibtex - Lataa

@inproceedings{423e5270a5184da68d1ec6256297e934,
title = "Notifying and Involving Users in Experimentation: Ethical Perceptions of Software Practitioners",
abstract = "Background: Experiment-driven development with the help of real usage data helps to build software products and services that are of high value to their users. As more software companies use experimentation in their development practises, ethical concerns are increasingly important. Objective: There is a need for understanding the ethical issues companies must take into account when practising experimentation as a development strategy. This paper examines how software development practitioners experience the need for notifying users when involving them in experimentation. Method: We conducted a survey within four software companies, inviting employees in different functional roles to indicate their attitudes and perceptions through a number of statements. Results: Employees working in different roles have different viewpoints on ethical issues. While managers are more conscious about company-customer relationships, UX designers appear more familiar with involving users. Developers think that details of experiments can be withheld from users if the results depend on it. Conclusion: Barriers to successfully conducting experiment-driven development are different for different roles. Clear and specific guidelines are needed for ethical aspects of experimentation.",
keywords = "continuous experimentation, customer involvement, ethics, experiment-driven development, human factors, software development, User involvement",
author = "Sezin Yaman and Fabian Fagerholm and Myriam Munezero and Hanna Maenpaa and Tomi Mannisto",
year = "2017",
month = "12",
day = "7",
doi = "10.1109/ESEM.2017.31",
language = "English",
series = "International Symposium on Empirical Software Engineering and Measurement",
publisher = "IEEE",
pages = "199--204",
booktitle = "Proceedings - 11th ACM/IEEE International Symposium on Empirical Software Engineering and Measurement, ESEM 2017",
address = "United States",

}

RIS - Lataa

TY - GEN

T1 - Notifying and Involving Users in Experimentation

T2 - Ethical Perceptions of Software Practitioners

AU - Yaman, Sezin

AU - Fagerholm, Fabian

AU - Munezero, Myriam

AU - Maenpaa, Hanna

AU - Mannisto, Tomi

PY - 2017/12/7

Y1 - 2017/12/7

N2 - Background: Experiment-driven development with the help of real usage data helps to build software products and services that are of high value to their users. As more software companies use experimentation in their development practises, ethical concerns are increasingly important. Objective: There is a need for understanding the ethical issues companies must take into account when practising experimentation as a development strategy. This paper examines how software development practitioners experience the need for notifying users when involving them in experimentation. Method: We conducted a survey within four software companies, inviting employees in different functional roles to indicate their attitudes and perceptions through a number of statements. Results: Employees working in different roles have different viewpoints on ethical issues. While managers are more conscious about company-customer relationships, UX designers appear more familiar with involving users. Developers think that details of experiments can be withheld from users if the results depend on it. Conclusion: Barriers to successfully conducting experiment-driven development are different for different roles. Clear and specific guidelines are needed for ethical aspects of experimentation.

AB - Background: Experiment-driven development with the help of real usage data helps to build software products and services that are of high value to their users. As more software companies use experimentation in their development practises, ethical concerns are increasingly important. Objective: There is a need for understanding the ethical issues companies must take into account when practising experimentation as a development strategy. This paper examines how software development practitioners experience the need for notifying users when involving them in experimentation. Method: We conducted a survey within four software companies, inviting employees in different functional roles to indicate their attitudes and perceptions through a number of statements. Results: Employees working in different roles have different viewpoints on ethical issues. While managers are more conscious about company-customer relationships, UX designers appear more familiar with involving users. Developers think that details of experiments can be withheld from users if the results depend on it. Conclusion: Barriers to successfully conducting experiment-driven development are different for different roles. Clear and specific guidelines are needed for ethical aspects of experimentation.

KW - continuous experimentation

KW - customer involvement

KW - ethics

KW - experiment-driven development

KW - human factors

KW - software development

KW - User involvement

U2 - 10.1109/ESEM.2017.31

DO - 10.1109/ESEM.2017.31

M3 - Conference contribution

T3 - International Symposium on Empirical Software Engineering and Measurement

SP - 199

EP - 204

BT - Proceedings - 11th ACM/IEEE International Symposium on Empirical Software Engineering and Measurement, ESEM 2017

PB - IEEE

ER -

ID: 40340695