Networks of pain in ERP development

Aki Alanne, Tommi Kähkönen, Erkka Niemi

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference article in proceedingsScientificvertaisarvioitu

5 Sitaatiot (Scopus)

Abstrakti

Enterprise resource planning (ERP) systems have been providing business benefits through integrated business functions for two decades, but system implementation is still painful for organizations. Even though ERP projects are collaborative efforts conducted by many separate organizations, academic research has not fully investigated ERPs from this perspective. In order to find out the challenges of ERP development networks (EDN), a multiple case study was carried out. We identified three main categories of pain: evolving network, inter-organizational issues, and conflicting objectives. The dynamic nature of the EDN causes challenges when new organizations and individuals enter and leave the project. Relationships between organizations form the base for collaboration, yet conflicting objectives may hinder the development. The main implication of this study is that the network should be managed as a whole in order to avoid the identified pitfalls. Still more research is needed to understand how the EDN efficiently interacts to solve different problems in ERP development.

AlkuperäiskieliEnglanti
OtsikkoICEIS 2014 - Proceedings of the 16th International Conference on Enterprise Information Systems
KustantajaSciTePress
Sivut257-266
Sivumäärä10
Vuosikerta2
ISBN (painettu)9789897580284
DOI - pysyväislinkit
TilaJulkaistu - 2014
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaInternational Conference on Enterprise Information Systems - Lisbon, Portugali
Kesto: 27 huhtik. 201430 huhtik. 2014
Konferenssinumero: 16

Conference

ConferenceInternational Conference on Enterprise Information Systems
LyhennettäICEIS
Maa/AluePortugali
KaupunkiLisbon
Ajanjakso27/04/201430/04/2014

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