MOOD: Recognizing emotions from live audio

Minna Walhroos; Sandra Prestel; Simon Kunz; Merja Bauters; Eva Durall; Jana Pejoska-Laajola

MOOD: Recognizing emotions from live audio

Minna Walhroos, Sandra Prestel, Simon Kunz, Merja Bauters, Eva Durall, Jana Pejoska-Laajola

Learning Environments research group

Metropolia University of Applied Sciences

Tutkimustuotos: Muu tuotos › Scientific

Abstrakti

a software tool, to assist an employee in sales or customer support. The prototype
taps in on customer's live audio, and relays recognized emotions to the employee,
additionally giving recommendations for appropriate reactions.

Alkuperäiskieli	Englanti
Tyyppi	Software prototype
Tila	Julkaistu - 2018
OKM-julkaisutyyppi	Ei sovellu

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title = "MOOD: Recognizing emotions from live audio",

abstract = "a software tool, to assist an employee in sales or customer support. The prototypetaps in on customer's live audio, and relays recognized emotions to the employee,additionally giving recommendations for appropriate reactions.",

keywords = "Emotions, Voice analysis",

author = "Minna Walhroos and Sandra Prestel and Simon Kunz and Merja Bauters and Eva Durall and Jana Pejoska-Laajola",

year = "2018",

language = "English",

type = "Other",

}

TY - GEN

T1 - MOOD: Recognizing emotions from live audio

AU - Walhroos, Minna

AU - Prestel, Sandra

AU - Kunz, Simon

AU - Bauters, Merja

AU - Durall, Eva

AU - Pejoska-Laajola, Jana

PY - 2018

Y1 - 2018

N2 - a software tool, to assist an employee in sales or customer support. The prototypetaps in on customer's live audio, and relays recognized emotions to the employee,additionally giving recommendations for appropriate reactions.

AB - a software tool, to assist an employee in sales or customer support. The prototypetaps in on customer's live audio, and relays recognized emotions to the employee,additionally giving recommendations for appropriate reactions.

KW - Emotions

KW - Voice analysis

M3 - Other contribution

ER -

MOOD: Recognizing emotions from live audio

Abstrakti

Sormenjälki

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