Linking retailers’ ethical leadership to frontline employee outcomes: a structural equation model approach

Arto Lindblom, Sami Kajalo, Lasse Mitronen

Tutkimustuotos: LehtiartikkeliArticleScientificvertaisarvioitu

Abstrakti

This study aims to explore how frontline employee perceptions of
the retailer’s ethical leadership influence their work-related thoughts and
behaviours. To achieve this we develop hypotheses about the influence of the
retailer’s ethical leadership on frontline employee job satisfaction, self-efficacy,
organisational identification, and turnover intentions. Using structural equation
modelling we test our hypotheses with a sample of 208 frontline employees
from the Finnish retail industry. Our research results suggest that retailers’
ethical leadership relates positively to frontline employee job satisfaction,
self-efficacy and organisational identification. This study also shows that
frontline employee job satisfaction has a strong negative impact on their
turnover intentions. In addition, the results indicate that there is a relatively
strong negative impact directly from ethical leadership on turnover intentions.
Theoretical and practical implications as well as future research opportunities
are also discussed.
AlkuperäiskieliEnglanti
Sivut18
Sivumäärä38
JulkaisuINTERNATIONAL JOURNAL OF BUSINESS INNOVATION AND RESEARCH
Vuosikerta14
Numero1
DOI - pysyväislinkit
TilaJulkaistu - 2017
OKM-julkaisutyyppiA1 Julkaistu artikkeli, soviteltu

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