@inproceedings{3d49d1a1b1834aae99490b4a3774b087,
title = "Introducing User needs Gathering to Product Development: Increasing Innovation and Customer Satisfaction",
keywords = "product development, user needs, user study, user-centred design, product development, user needs, user study, user-centred design, product development, user needs, user study, user-centred design",
author = "Sari Kujala and Marjo Kauppinen and Sanna Rekola",
year = "2001",
language = "English",
pages = "856--861",
editor = "M. Hirose",
booktitle = "Human-Computer Interaction (INTERACT'01), Tokio, 10-13.7.2001",
publisher = "International Federation for Information Processing (IFIP)",
address = "Luxembourg",
}