Integrating user feedback management, information system and new service development: Case e-banking service

Hilkka Merisalo-Rantanen

Tutkimustuotos: Työpaperi › Working paper › Professional

Alkuperäiskieli	Englanti
Julkaisupaikka	Helsinki
Sivut	29
Tila	Julkaistu - 2010
OKM-julkaisutyyppi	D4 Julkaistut kehitykset tai tutkimusraportit tai tutkimukset

Nimi	Aalto-yliopiston kauppakorkeakoulu, Working papers
Kustantaja	Aalto University
Numero	W-480
ISSN (painettu)	1235-5674

SFX-saatavuus

@techreport{e1ede1e67ee44cd6a937c3278e13238c,

title = "Integrating user feedback management, information system and new service development: Case e-banking service",

author = "Hilkka Merisalo-Rantanen",

year = "2010",

language = "English",

isbn = "978-952-60-1025-0",

series = "Aalto-yliopiston kauppakorkeakoulu, Working papers",

publisher = "Aalto University",

number = "W-480",

pages = "29",

type = "WorkingPaper",

institution = "Aalto University",

}

TY - UNPB

T1 - Integrating user feedback management, information system and new service development: Case e-banking service

AU - Merisalo-Rantanen, Hilkka

PY - 2010

Y1 - 2010

UR - http://urn.fi/URN:ISBN:978-952-60-1025-0

M3 - Working paper

SN - 978-952-60-1025-0

T3 - Aalto-yliopiston kauppakorkeakoulu, Working papers

SP - 29

BT - Integrating user feedback management, information system and new service development: Case e-banking service

CY - Helsinki

ER -