Improving Business Process Resilience to Long-tailed Business Events via Low-code

Jingwei Zhu, Jun Peng, Liang Zhang, Linh Truong

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference article in proceedingsScientificvertaisarvioitu

4 Sitaatiot (Scopus)
296 Lataukset (Pure)


Among different types of changes, a specific type named long-tailed change (LTC), induced by wide-spectrum and sporadic events (hereafter long-tailed business events (LBEs), poses fresh challenges to available change management solutions in business process management. The disorder in economic and social life caused by the competition of COVID-19 epidemics and countermeasures all over the world fully demonstrates the impact of this new change management problem. Based on the principle of separation of concerns, this paper proposes a systematic framework to solve the above problem. The solution consists of a low-code mechanism for process adaptation and business policy conformance. As a result, front-line practitioners can quickly react to changes by using a domain-specific language (DSL) while a corresponding verification of functional and non-functional attributes maintains compliance with business constraints. We validate the solution through a case study of an e-commerce scenario during the COVID-19 pandemic.
Otsikko2022 IEEE International Conference on Web Services (ICWS)
ToimittajatClaudio Agostino Ardagna, Nimanthi Atukorala, Boualem Benatallah, Athman Bouguettaya, Fabio Casati, Carl K. Chang, Rong N. Chang, Ernesto Damiani, Chirine Ghedira Guegan, Robert Ward, Fatos Xhafa, Xiaofei Xu, Jia Zhang
ISBN (elektroninen)978-1-6654-8143-4
DOI - pysyväislinkit
TilaJulkaistu - 16 syysk. 2022
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaIEEE International Conference on Web Services - Barcelona, Espanja
Kesto: 10 heinäk. 202216 heinäk. 2022


ConferenceIEEE International Conference on Web Services


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