@inproceedings{20244fa0507646f5961c77dc071d402c,
title = "Identification and qualification of poor quality through the 3A Workshop procedure",
keywords = "cost of poor quality, quality, workshops, cost of poor quality, quality, workshops, cost of poor quality, quality, workshops",
author = "Pekka J{\"a}rvinen and P. Lillrank and T. Malmi",
year = "2000",
language = "English",
pages = "210--218",
booktitle = "The 3rd International Conference on Building people and Organizational Excellence, The Aarhus School of Business, Denmark, 13-15.8.2000",
}