TY - CHAP
T1 - Human-Centred Design for Uncertain Future
AU - Joseph, Antony
AU - Roto, Virpi
AU - Stolt, Vivian
PY - 2024/9/5
Y1 - 2024/9/5
N2 - Four industrial revolutions have not only affected how products are manufactured, but they have also transformed the ways of working in industry. Human-Work Interaction Design (HWID) research could play an important role in the fifth industrial revolution, since Industry 5.0 is visioned to be human-centred and placing worker’s well-being at the centre of the production process. At this point, HWID can steer this next industrial revolution by developing Human-Centred Design (HCD) methods for Industry 5.0 designers. A natural role for HWID researchers is to influence the work tool design process, which normally starts by studying the present work, and making incremental changes. However, it is difficult to turn the findings from the present to a future that is revolutionarily different, such as Industry 5.0. In this paper, we introduce a Futures HCD methodology that starts by predicting the future work context with a Futures Wheel method. This means modifying the standard Human-Centered Design cycle to start from collective understanding of the possible futures instead of studying the present context. This paper introduces the Futures HCD methodology and evaluates it in a maritime project targeting at human-centred Industry 5.0.
AB - Four industrial revolutions have not only affected how products are manufactured, but they have also transformed the ways of working in industry. Human-Work Interaction Design (HWID) research could play an important role in the fifth industrial revolution, since Industry 5.0 is visioned to be human-centred and placing worker’s well-being at the centre of the production process. At this point, HWID can steer this next industrial revolution by developing Human-Centred Design (HCD) methods for Industry 5.0 designers. A natural role for HWID researchers is to influence the work tool design process, which normally starts by studying the present work, and making incremental changes. However, it is difficult to turn the findings from the present to a future that is revolutionarily different, such as Industry 5.0. In this paper, we introduce a Futures HCD methodology that starts by predicting the future work context with a Futures Wheel method. This means modifying the standard Human-Centered Design cycle to start from collective understanding of the possible futures instead of studying the present context. This paper introduces the Futures HCD methodology and evaluates it in a maritime project targeting at human-centred Industry 5.0.
KW - Human-Centred Design, Future of work, Uncertain Future, Futures HCD, User experience design, UX@Work, Industrial revolution
UR - https://www.springer.com/series/6102
M3 - Chapter
T3 - IFIP Advances in Information and Communication Technology
BT - Sustainable Workplaces by Design
PB - Springer
ER -