Health self-management of older employees : identifying critical peak experiences of a patient portal

Paula Valkonen; Sari Kujala; Iiris Hörhammer; Kaisa Savolainen; Riina-Riitta Helminen; Iina  Vartia

doi:10.23996/fjhw.126837

Health self-management of older employees : identifying critical peak experiences of a patient portal

Paula Valkonen^*, Sari Kujala, Iiris Hörhammer, Kaisa Savolainen, Riina-Riitta Helminen, Iina Vartia

^*Tämän työn vastaava kirjoittaja

Tutkimustuotos: Lehtiartikkeli › Article › Scientific › vertaisarvioitu

38 Lataukset (Pure)

Abstrakti

Digitalization could provide efficient and cost-effective health and well-being services to the rapidly aging population. However, digital services do not always meet their needs. We investigated the experiences and service needs of older employees by collecting quantitative and qualitative data through a survey (n = 497). The results suggested a negative association between user satisfaction and age during retirement transition. Peak experiences were meaningful, explaining a 26% variation in the overall evaluation of the portal. The negative peak experiences concerned poorly functioning features, and the positive ones the ability to take care of one’s health smoothly and easily. The respondents had high expectations for functionality, efficiency, and ease of use. They wanted more support for self-managing health: controlling weight, sleeping, recovery, and exercising.

Alkuperäiskieli	Englanti
Sivut	114-129
Sivumäärä	15
Julkaisu	Finnish Journal of eHealth and eWelfare
Vuosikerta	15
Numero	2
DOI - pysyväislinkit	https://doi.org/10.23996/fjhw.126837
Tila	Julkaistu - 20 huhtik. 2023
OKM-julkaisutyyppi	A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä

Pääsy asiakirjaan

10.23996/fjhw.126837Lisenssi: CC BY

Health self-management of older employees - identifying critical peak experiences of a patient portalFinal published version, 510 KBLisenssi: CC BY

1 Päättynyt
1 Aktiivinen

-: Towards socially inclusive digital society: transforming service culture (DigiIN)
Kujala, S. (Vastuullinen tutkija), Hörhammer, I. (Projektin jäsen), Ghorbanian Zolbin, M. (Projektin jäsen), Valkonen, P. (Projektin jäsen) & Simola, S. (Projektin jäsen)
01/09/2022 → 31/08/2025
Projekti: Academy of Finland: Strategic research funding
NORDeHEALTH: Nordic eHealth for Patients: Benchmarking and Developing for the Future
Kujala, S. (Vastuullinen tutkija), Simola, S. (Projektin jäsen), Ghorbanian Zolbin, M. (Projektin jäsen), Hörhammer, I. (Projektin jäsen), Valkonen, P. (Projektin jäsen) & Simola, S. (Projektin jäsen)
01/01/2021 → 31/12/2023
Projekti: Academy of Finland: Other research funding

Researchers from Aalto University Detail Findings in e-Health and e-Welfare (Health self-management of older employees: identifying critical peak experiences of a patient portal)
Kujala, S. & Hörhammer, I.
08/05/2023
1 kohde/ Medianäkyvyys
Lehdistö/media: Esiintyminen mediassa

Siteeraa tätä

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abstract = "Digitalization could provide efficient and cost-effective health and well-being services to the rapidly aging population. However, digital services do not always meet their needs. We investigated the experiences and service needs of older employees by collecting quantitative and qualitative data through a survey (n = 497). The results suggested a negative association between user satisfaction and age during retirement transition. Peak experiences were meaningful, explaining a 26% variation in the overall evaluation of the portal. The negative peak experiences concerned poorly functioning features, and the positive ones the ability to take care of one{\textquoteright}s health smoothly and easily. The respondents had high expectations for functionality, efficiency, and ease of use. They wanted more support for self-managing health: controlling weight, sleeping, recovery, and exercising.",

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author = "Paula Valkonen and Sari Kujala and Iiris H{\"o}rhammer and Kaisa Savolainen and Riina-Riitta Helminen and Iina Vartia",

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T1 - Health self-management of older employees : identifying critical peak experiences of a patient portal

AU - Valkonen, Paula

AU - Kujala, Sari

AU - Hörhammer, Iiris

AU - Savolainen, Kaisa

AU - Helminen, Riina-Riitta

AU - Vartia, Iina

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KW - occupational health

KW - patient portal

KW - software design

KW - survey

KW - telemedicine

KW - user-centered design

U2 - 10.23996/fjhw.126837

DO - 10.23996/fjhw.126837

M3 - Article

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JO - Finnish Journal of eHealth and eWelfare

JF - Finnish Journal of eHealth and eWelfare

IS - 2

ER -

Health self-management of older employees : identifying critical peak experiences of a patient portal

Abstrakti

Pääsy asiakirjaan

Sormenjälki

Projektit

-: Towards socially inclusive digital society: transforming service culture (DigiIN)

NORDeHEALTH: Nordic eHealth for Patients: Benchmarking and Developing for the Future

Lehtileikkeet

Researchers from Aalto University Detail Findings in e-Health and e-Welfare (Health self-management of older employees: identifying critical peak experiences of a patient portal)

Siteeraa tätä