From Usability to User Experience in Mobile Learning Applications

Julkaisun otsikon käännös: From Usability to User Experience in Mobile Learning Applications

Amir Dirin

Tutkimustuotos: Doctoral ThesisCollection of Articles

Abstrakti

The current popularity of smartphones among students provides a valuable opportunity for educational institutes to use such devices as an alternative medium in their portfolio of educational offerings. Mobile learning (m-learning) aims to overcome the traditional constraints on education such as the place and the time at which learning must occur. Therefore, m-learning applications are intended to overcome any constraints by enabling the educational offering to happen regardless of the time and place. However, the importance of user experience factors in the development of m-learning has not yet been extensively investigated. The case study research methodology was applied to validate the mLUX framework. The mLUX validation criteria were set to measure the following three perspectives: the user's goal and motivation; the case study application's performance based on both educational components and user experience; and expert evaluations. The purpose of this dissertation was to create a framework to help designers develop an error free, usable, and adjustable mobile learning application that also engages students emotionally. To achieve this goal, the overall aim of the dissertation was to study and propose a user-centered design framework for the development of m-learning applications. The theoretical part of this dissertation is based, on one hand, on the author's previous research as published in the licentiate thesis and, on the other hand, on an in-depth literature review concerning m-learning usability and user experience. Hence, the conceptual framework has been constructed to help in the identification and introduction of a new development domain in the field of m-learning. The empirical part of this dissertation is divided into two categories. First, the section containing the product development case studies is predominantly targeted at practitioners, with those involved in academic research being the secondary targets. The product development case studies employed the principles and methods of human-computer interaction (HCI) and user-centered design (UCD). The results contribute to the exploration, design, and development of a usability and user experience framework for an m-learning application (mLUX). The mLUX framework consists of three parts: role-players, the context of use, and the processes. The results of this study indicate that the applied user-centered design principles and methods ensure the usability of m-learning applications. However, as a concept, usability is not sufficient to emotionally attach users to an m-learning application. Therefore, this study recommends that user experience-related factors including delightfulness, reliability, satisfaction, and adjustability be considered as key factors when designing, developing, and implementing continuous usage for any m-learning application.
Julkaisun otsikon käännösFrom Usability to User Experience in Mobile Learning Applications
AlkuperäiskieliEnglanti
PätevyysTohtorintutkinto
Myöntävä instituutio
  • Aalto-yliopisto
Valvoja/neuvonantaja
  • Nieminen, Marko, Vastuuprofessori
Kustantaja
Painoksen ISBN978-952-60-7174-9
Sähköinen ISBN978-952-60-7173-2
TilaJulkaistu - 2016
OKM-julkaisutyyppiG5 Artikkeliväitöskirja

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