Development of the Patient Experience Questionnaire for Parents of Pediatric Patients (PEQP)

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussavertaisarvioitu

Standard

Development of the Patient Experience Questionnaire for Parents of Pediatric Patients (PEQP). / Kaipio, Johanna; Karisalmi, Nina; Hiekkanen, Kari; Stenhammar, Hanna; Lahdenne, Pekka.

Improving Usability, Safety and Patient Outcomes with Health Information Technology. 2019. s. 200-205 (Studies in Health Technology and Informatics; Vuosikerta 257).

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussavertaisarvioitu

Harvard

Kaipio, J, Karisalmi, N, Hiekkanen, K, Stenhammar, H & Lahdenne, P 2019, Development of the Patient Experience Questionnaire for Parents of Pediatric Patients (PEQP). julkaisussa Improving Usability, Safety and Patient Outcomes with Health Information Technology. Studies in Health Technology and Informatics, Vuosikerta. 257, Sivut 200-205. https://doi.org/10.3233/978-1-61499-951-5-200

APA

Kaipio, J., Karisalmi, N., Hiekkanen, K., Stenhammar, H., & Lahdenne, P. (2019). Development of the Patient Experience Questionnaire for Parents of Pediatric Patients (PEQP). teoksessa Improving Usability, Safety and Patient Outcomes with Health Information Technology (Sivut 200-205). (Studies in Health Technology and Informatics; Vuosikerta 257). https://doi.org/10.3233/978-1-61499-951-5-200

Vancouver

Kaipio J, Karisalmi N, Hiekkanen K, Stenhammar H, Lahdenne P. Development of the Patient Experience Questionnaire for Parents of Pediatric Patients (PEQP). julkaisussa Improving Usability, Safety and Patient Outcomes with Health Information Technology. 2019. s. 200-205. (Studies in Health Technology and Informatics). https://doi.org/10.3233/978-1-61499-951-5-200

Author

Kaipio, Johanna ; Karisalmi, Nina ; Hiekkanen, Kari ; Stenhammar, Hanna ; Lahdenne, Pekka. / Development of the Patient Experience Questionnaire for Parents of Pediatric Patients (PEQP). Improving Usability, Safety and Patient Outcomes with Health Information Technology. 2019. Sivut 200-205 (Studies in Health Technology and Informatics).

Bibtex - Lataa

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title = "Development of the Patient Experience Questionnaire for Parents of Pediatric Patients (PEQP)",
abstract = "Patient experience (PX) is an important evaluation criterion for quality in healthcare. Compared to patient satisfaction, however less research has focused on the development of instruments to measure experiences of patients and their families. In the article, we describe the process of developing a PX questionnaire for the parents of pediatric patients in the context of children's hospital and illustrate the questionnaire items for measuring PX. The phases of the development process included retrospective interviews, description of the themes influencing PX and the metrics for measuring PX, as well as iterative development of three versions of questionnaires including data gathering and factor analysis. The final versions of the surveys suggested for implementation at the hospitals include eight PX statements for the outpatient clinic and five statements for the ward. Compared to satisfaction surveys, the developed surveys emphasize the aspects of parent's attitude towards the illness, support for families, and daily arrangements with a child patient.",
keywords = "children's hospital, measurement, parent, patient experience, pediatric patient, questionnaire",
author = "Johanna Kaipio and Nina Karisalmi and Kari Hiekkanen and Hanna Stenhammar and Pekka Lahdenne",
year = "2019",
month = "1",
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doi = "10.3233/978-1-61499-951-5-200",
language = "English",
isbn = "978-1-61499-950-8",
series = "Studies in Health Technology and Informatics",
publisher = "IOS Press",
pages = "200--205",
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RIS - Lataa

TY - CHAP

T1 - Development of the Patient Experience Questionnaire for Parents of Pediatric Patients (PEQP)

AU - Kaipio, Johanna

AU - Karisalmi, Nina

AU - Hiekkanen, Kari

AU - Stenhammar, Hanna

AU - Lahdenne, Pekka

PY - 2019/1/1

Y1 - 2019/1/1

N2 - Patient experience (PX) is an important evaluation criterion for quality in healthcare. Compared to patient satisfaction, however less research has focused on the development of instruments to measure experiences of patients and their families. In the article, we describe the process of developing a PX questionnaire for the parents of pediatric patients in the context of children's hospital and illustrate the questionnaire items for measuring PX. The phases of the development process included retrospective interviews, description of the themes influencing PX and the metrics for measuring PX, as well as iterative development of three versions of questionnaires including data gathering and factor analysis. The final versions of the surveys suggested for implementation at the hospitals include eight PX statements for the outpatient clinic and five statements for the ward. Compared to satisfaction surveys, the developed surveys emphasize the aspects of parent's attitude towards the illness, support for families, and daily arrangements with a child patient.

AB - Patient experience (PX) is an important evaluation criterion for quality in healthcare. Compared to patient satisfaction, however less research has focused on the development of instruments to measure experiences of patients and their families. In the article, we describe the process of developing a PX questionnaire for the parents of pediatric patients in the context of children's hospital and illustrate the questionnaire items for measuring PX. The phases of the development process included retrospective interviews, description of the themes influencing PX and the metrics for measuring PX, as well as iterative development of three versions of questionnaires including data gathering and factor analysis. The final versions of the surveys suggested for implementation at the hospitals include eight PX statements for the outpatient clinic and five statements for the ward. Compared to satisfaction surveys, the developed surveys emphasize the aspects of parent's attitude towards the illness, support for families, and daily arrangements with a child patient.

KW - children's hospital

KW - measurement

KW - parent

KW - patient experience

KW - pediatric patient

KW - questionnaire

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U2 - 10.3233/978-1-61499-951-5-200

DO - 10.3233/978-1-61499-951-5-200

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T3 - Studies in Health Technology and Informatics

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BT - Improving Usability, Safety and Patient Outcomes with Health Information Technology

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