Designing an e-learning application to facilitate health care professionals' cross-cultural communication

Nagadivya Balasubramaniam, Sari Kujala, Dicle Ayzit, Marjo Kauppinen, Tarja Heponiemi, Laura Hietapakka, Anu Kaihlanen

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference contributionScientificvertaisarvioitu

1 Sitaatiot (Scopus)
30 Lataukset (Pure)

Abstrakti

In recent times, health care professionals (HCP) have come across a number of migrants as their patients. The cultural differences lead to communicational challenges between the migrant patients and health care professionals. Our project aimed to discover HCPs' attitudes, challenges and needs on cross-cultural communication, so that we can develop an e-learning solution that would be helpful for them. By conducting interviews with HCPs, we identified five crucial categories of problems and the current solutions that experienced professionals use to tackle those problems. These interviews also helped us in understanding the motivational factors of HCPs, when using e-learning application. Health care professionals prefer a focus on examples and themes such as death and pain that they face in their everyday work. Changing attitudes by e-learning application is challenging. However, e-learning was recognized as a flexible way for supporting traditional training with HCPs who are busy at work most of the time.
AlkuperäiskieliEnglanti
OtsikkoBuilding Continents of Knowledge in Oceans of Data
AlaotsikkoThe Future of Co-Created eHealth
Sivut196-200
Sivumäärä5
ISBN (elektroninen)978-1-61499-852-5
DOI - pysyväislinkit
TilaJulkaistu - huhtikuuta 2018
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisuussa
TapahtumaEUROPEAN MEDICAL INFORMATICS CONFERENCE - Gothenburg, Ruotsi
Kesto: 24 huhtikuuta 201826 huhtikuuta 2018
Konferenssinumero: 40

Julkaisusarja

NimiStudies in Health Technology and Informatics
KustantajaIOS Press
Vuosikerta247
ISSN (painettu)0926-9630

Conference

ConferenceEUROPEAN MEDICAL INFORMATICS CONFERENCE
LyhennettäMIE
MaaRuotsi
KaupunkiGothenburg
Ajanjakso24/04/201826/04/2018

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