Demand heterogeneity, decomposability, and the coordination of service innovation in multi-unit organizations

Sampsa Ruutu; Paul Windrum; Kirsi Hyytinen; Marja Toivonen-Noro; Hannamaija Tuovila

doi:10.15122/isbn.978-2-406-08064-0.p.0015

Demand heterogeneity, decomposability, and the coordination of service innovation in multi-unit organizations

Sampsa Ruutu, Paul Windrum, Kirsi Hyytinen, Marja Toivonen-Noro, Hannamaija Tuovila

Tuotantotalouden laitos

Tutkimustuotos: Lehtiartikkeli › Article › Scientific › vertaisarvioitu

Abstrakti

This article presents a computational model of organizational search that compares different strategies of organizing service innovation in a multi-unit organization: centralisation, decentralisation, and partition search conducted by the different business units on a specific part of the innovation. The performance is compared for varying degrees of problem decomposability and varying levels of demand heterogeneity between units. It illustrates the findings using a case study from the health care sector.

Alkuperäiskieli	Englanti
Sivut	15-44
Julkaisu	European Review of Service Economics and Management
Vuosikerta	1
Numero	5
DOI - pysyväislinkit	https://doi.org/10.15122/isbn.978-2-406-08064-0.p.0015
Tila	Julkaistu - 2018
OKM-julkaisutyyppi	A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä

Pääsy asiakirjaan

10.15122/isbn.978-2-406-08064-0.p.0015

Siteeraa tätä

@article{4e85a4b5d2714c8882a2b52be6b4cb6d,

title = "Demand heterogeneity, decomposability, and the coordination of service innovation in multi-unit organizations",

abstract = "This article presents a computational model of organizational search that compares different strategies of organizing service innovation in a multi-unit organization: centralisation, decentralisation, and partition search conducted by the different business units on a specific part of the innovation. The performance is compared for varying degrees of problem decomposability and varying levels of demand heterogeneity between units. It illustrates the findings using a case study from the health care sector.",

keywords = "service innovation, health care, NK model, simulation, organizational search",

author = "Sampsa Ruutu and Paul Windrum and Kirsi Hyytinen and Marja Toivonen-Noro and Hannamaija Tuovila",

year = "2018",

doi = "10.15122/isbn.978-2-406-08064-0.p.0015",

language = "English",

volume = "1",

pages = "15--44",

journal = "European Review of Service Economics and Management",

issn = "2497-0107",

publisher = "Classiques Garnier",

number = "5",

}

TY - JOUR

T1 - Demand heterogeneity, decomposability, and the coordination of service innovation in multi-unit organizations

AU - Ruutu, Sampsa

AU - Windrum, Paul

AU - Hyytinen, Kirsi

AU - Toivonen-Noro, Marja

AU - Tuovila, Hannamaija

PY - 2018

Y1 - 2018

N2 - This article presents a computational model of organizational search that compares different strategies of organizing service innovation in a multi-unit organization: centralisation, decentralisation, and partition search conducted by the different business units on a specific part of the innovation. The performance is compared for varying degrees of problem decomposability and varying levels of demand heterogeneity between units. It illustrates the findings using a case study from the health care sector.

AB - This article presents a computational model of organizational search that compares different strategies of organizing service innovation in a multi-unit organization: centralisation, decentralisation, and partition search conducted by the different business units on a specific part of the innovation. The performance is compared for varying degrees of problem decomposability and varying levels of demand heterogeneity between units. It illustrates the findings using a case study from the health care sector.

KW - service innovation

KW - health care

KW - NK model

KW - simulation

KW - organizational search

U2 - 10.15122/isbn.978-2-406-08064-0.p.0015

DO - 10.15122/isbn.978-2-406-08064-0.p.0015

M3 - Article

SN - 2497-0107

VL - 1

SP - 15

EP - 44

JO - European Review of Service Economics and Management

JF - European Review of Service Economics and Management

IS - 5

ER -

Demand heterogeneity, decomposability, and the coordination of service innovation in multi-unit organizations

Abstrakti

Pääsy asiakirjaan

Sormenjälki

Siteeraa tätä