@inproceedings{0fb3e5540c964b2491699cca570a4ff2,
title = "Contextual Inquiry into On-line Remote Expert Services in Process Control",
keywords = "co-operation, human-centered design, knowledge transfer, knowledge-based systems, man/machine interaction, co-operation, human-centered design, knowledge transfer, knowledge-based systems, man/machine interaction, co-operation, human-centered design, knowledge transfer, knowledge-based systems, man/machine interaction",
author = "Toni Koskinen and Heini Korpilahti and Hannu Paunonen and Jaakko Oksanen and Mikko Kovalainen",
year = "2004",
language = "English",
booktitle = "IFAC (International Federation of Automatic Control) Human Machine Systems Conference, Atlanta, USA 7.-9.9.2004",
}