Considerations for Co-Designing e-Government Services in Under-Served Rural Communities

Karin Fröhlich; Marko Nieminen; Anicia Peters; Antti Pinomaa

doi:10.1145/3283458.3283476

Considerations for Co-Designing e-Government Services in Under-Served Rural Communities

Karin Fröhlich
, Marko Nieminen
, Anicia Peters
, Antti Pinomaa

Namibia University of Science and Technology
Lappeenranta University of Technology

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussa › Conference article in proceedings › Scientific › vertaisarvioitu

7 Sitaatiot (Scopus)

191 Lataukset (Pure)

Abstrakti

Electronic government (e-Government) is expected to play a critical role of enabling the attainment of best practices of governance. Despite various efforts to implement e-Government, its use by the populace remains low. There are claims that e-government promotes social exclusion of those in under-served rural communities on technical, language, costs and culture grounds. As such, this study assumes a co-designing and co-creation approach in an attempt to incorporate different contextual factors resulting from cultural surroundings, capacities and skills among rural population. The aim is to promote electronic participation by rural based citizens and attain social inclusivity. Users based in under-served rural communities shall be engaged in identifying characteristics of e-Government and issues with rural ICT. The study makes use of solar powered technology (mobile phone and internet access) provided by the “Fusion Grid” project. Selected e-Government services are used to experiment the process of co-designing and co-creation of e-Government.

Alkuperäiskieli	Englanti
Otsikko	Proceedings of the 2nd African Conference for Human Computer Interaction
Alaotsikko	Thriving Communities, AfriCHI 2018
Toimittajat	Izak van Zyl, Dharm Singh Jat, Heike Winschiers-Theophilus, Naska Goagoses, Rita Orji, Elefelious G. Belay, Anicia Peters
Kustantaja	ACM
Sivut	204-207
Sivumäärä	4
ISBN (elektroninen)	9781450365581
DOI - pysyväislinkit	https://doi.org/10.1145/3283458.3283476
Tila	Julkaistu - 3 jouluk. 2018
OKM-julkaisutyyppi	A4 Artikkeli konferenssijulkaisussa
Tapahtuma	African Conference for Human Computer Interaction - Safari Hotel, Windhoek, Namibia Kesto: 3 jouluk. 2018 → 7 jouluk. 2018 Konferenssinumero: 2 http://africhi.net/

Conference

Conference	African Conference for Human Computer Interaction
Lyhennettä	AfriCHI
Maa/Alue	Namibia
Kaupunki	Windhoek
Ajanjakso	03/12/2018 → 07/12/2018
www-osoite	http://africhi.net/

YK:n kestävän kehityksen tavoitteet

Tämä tuotos edistää seuraavia kestävän kehityksen tavoitteita:

SDG 7 – Edullinen ja puhdas energia
SDG 9 – Teollisuus, innovaatiot ja infrastruktuuri
SDG 10 – Vähentynyt eriarvoisuus
SDG 16 – Rauha, oikeudenmukaisuus ja vahvat instituutiot

Pääsy asiakirjaan

10.1145/3283458.3283476

Considerations for codesigning ... _africhi_2018-3Accepted author manuscript, 267 KB

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Link to publication in Scopus

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Fröhlich, K., Nieminen, M., Peters, A., & Pinomaa, A. (2018). Considerations for Co-Designing e-Government Services in Under-Served Rural Communities. teoksessa I. van Zyl, D. Singh Jat, H. Winschiers-Theophilus, N. Goagoses, R. Orji, E. G. Belay, & A. Peters (Toimittajat), Proceedings of the 2nd African Conference for Human Computer Interaction: Thriving Communities, AfriCHI 2018 (Sivut 204-207). Artikkeli 3283476 ACM. https://doi.org/10.1145/3283458.3283476

Fröhlich, Karin ; Nieminen, Marko ; Peters, Anicia et al. / Considerations for Co-Designing e-Government Services in Under-Served Rural Communities. Proceedings of the 2nd African Conference for Human Computer Interaction: Thriving Communities, AfriCHI 2018. Toimittaja / Izak van Zyl ; Dharm Singh Jat ; Heike Winschiers-Theophilus ; Naska Goagoses ; Rita Orji ; Elefelious G. Belay ; Anicia Peters. ACM, 2018. Sivut 204-207

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title = "Considerations for Co-Designing e-Government Services in Under-Served Rural Communities",

abstract = "Electronic government (e-Government) is expected to play a critical role of enabling the attainment of best practices of governance. Despite various efforts to implement e-Government, its use by the populace remains low. There are claims that e-government promotes social exclusion of those in under-served rural communities on technical, language, costs and culture grounds. As such, this study assumes a co-designing and co-creation approach in an attempt to incorporate different contextual factors resulting from cultural surroundings, capacities and skills among rural population. The aim is to promote electronic participation by rural based citizens and attain social inclusivity. Users based in under-served rural communities shall be engaged in identifying characteristics of e-Government and issues with rural ICT. The study makes use of solar powered technology (mobile phone and internet access) provided by the “Fusion Grid” project. Selected e-Government services are used to experiment the process of co-designing and co-creation of e-Government.",

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booktitle = "Proceedings of the 2nd African Conference for Human Computer Interaction",

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Fröhlich, K , Nieminen, M, Peters, A & Pinomaa, A 2018, Considerations for Co-Designing e-Government Services in Under-Served Rural Communities. julkaisussa I van Zyl, D Singh Jat, H Winschiers-Theophilus, N Goagoses, R Orji, EG Belay & A Peters (toim), Proceedings of the 2nd African Conference for Human Computer Interaction: Thriving Communities, AfriCHI 2018., 3283476, ACM, Sivut 204-207, African Conference for Human Computer Interaction , Windhoek, Namibia, 03/12/2018. https://doi.org/10.1145/3283458.3283476

Considerations for Co-Designing e-Government Services in Under-Served Rural Communities. / Fröhlich, Karin ; Nieminen, Marko; Peters, Anicia et al.
Proceedings of the 2nd African Conference for Human Computer Interaction: Thriving Communities, AfriCHI 2018. toim. / Izak van Zyl; Dharm Singh Jat; Heike Winschiers-Theophilus; Naska Goagoses; Rita Orji; Elefelious G. Belay; Anicia Peters. ACM, 2018. s. 204-207 3283476.

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussa › Conference article in proceedings › Scientific › vertaisarvioitu

TY - GEN

T1 - Considerations for Co-Designing e-Government Services in Under-Served Rural Communities

AU - Fröhlich, Karin

AU - Nieminen, Marko

AU - Peters, Anicia

AU - Pinomaa, Antti

N1 - Conference code: 2

PY - 2018/12/3

Y1 - 2018/12/3

N2 - Electronic government (e-Government) is expected to play a critical role of enabling the attainment of best practices of governance. Despite various efforts to implement e-Government, its use by the populace remains low. There are claims that e-government promotes social exclusion of those in under-served rural communities on technical, language, costs and culture grounds. As such, this study assumes a co-designing and co-creation approach in an attempt to incorporate different contextual factors resulting from cultural surroundings, capacities and skills among rural population. The aim is to promote electronic participation by rural based citizens and attain social inclusivity. Users based in under-served rural communities shall be engaged in identifying characteristics of e-Government and issues with rural ICT. The study makes use of solar powered technology (mobile phone and internet access) provided by the “Fusion Grid” project. Selected e-Government services are used to experiment the process of co-designing and co-creation of e-Government.

AB - Electronic government (e-Government) is expected to play a critical role of enabling the attainment of best practices of governance. Despite various efforts to implement e-Government, its use by the populace remains low. There are claims that e-government promotes social exclusion of those in under-served rural communities on technical, language, costs and culture grounds. As such, this study assumes a co-designing and co-creation approach in an attempt to incorporate different contextual factors resulting from cultural surroundings, capacities and skills among rural population. The aim is to promote electronic participation by rural based citizens and attain social inclusivity. Users based in under-served rural communities shall be engaged in identifying characteristics of e-Government and issues with rural ICT. The study makes use of solar powered technology (mobile phone and internet access) provided by the “Fusion Grid” project. Selected e-Government services are used to experiment the process of co-designing and co-creation of e-Government.

KW - Co-creation

KW - Co-design

KW - E-government

KW - Rural connectivity

UR - https://www.scopus.com/pages/publications/85061286780

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DO - 10.1145/3283458.3283476

M3 - Conference article in proceedings

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SP - 204

EP - 207

BT - Proceedings of the 2nd African Conference for Human Computer Interaction

A2 - van Zyl, Izak

A2 - Singh Jat, Dharm

A2 - Winschiers-Theophilus, Heike

A2 - Goagoses, Naska

A2 - Orji, Rita

A2 - Belay, Elefelious G.

A2 - Peters, Anicia

PB - ACM

T2 - African Conference for Human Computer Interaction

Y2 - 3 December 2018 through 7 December 2018

ER -

Fröhlich K , Nieminen M, Peters A, Pinomaa A. Considerations for Co-Designing e-Government Services in Under-Served Rural Communities. julkaisussa van Zyl I, Singh Jat D, Winschiers-Theophilus H, Goagoses N, Orji R, Belay EG, Peters A, toimittajat, Proceedings of the 2nd African Conference for Human Computer Interaction: Thriving Communities, AfriCHI 2018. ACM. 2018. s. 204-207. 3283476 doi: 10.1145/3283458.3283476

Considerations for Co-Designing e-Government Services in Under-Served Rural Communities

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Conference

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