Considerations for Co-Designing e-Government Services in Under-Served Rural Communities

Karin Fröhlich, Marko Nieminen, Anicia Peters, Antti Pinomaa

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference article in proceedingsScientificvertaisarvioitu

2 Sitaatiot (Scopus)
148 Lataukset (Pure)


Electronic government (e-Government) is expected to play a critical role of enabling the attainment of best practices of governance. Despite various efforts to implement e-Government, its use by the populace remains low. There are claims that e-government promotes social exclusion of those in under-served rural communities on technical, language, costs and culture grounds. As such, this study assumes a co-designing and co-creation approach in an attempt to incorporate different contextual factors resulting from cultural surroundings, capacities and skills among rural population. The aim is to promote electronic participation by rural based citizens and attain social inclusivity. Users based in under-served rural communities shall be engaged in identifying characteristics of e-Government and issues with rural ICT. The study makes use of solar powered technology (mobile phone and internet access) provided by the “Fusion Grid” project. Selected e-Government services are used to experiment the process of co-designing and co-creation of e-Government.

OtsikkoProceedings of the 2nd African Conference for Human Computer Interaction
AlaotsikkoThriving Communities, AfriCHI 2018
ToimittajatIzak van Zyl, Dharm Singh Jat, Heike Winschiers-Theophilus, Naska Goagoses, Rita Orji, Elefelious G. Belay, Anicia Peters
ISBN (elektroninen)9781450365581
DOI - pysyväislinkit
TilaJulkaistu - 3 jouluk. 2018
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaAfrican Conference for Human Computer Interaction - Safari Hotel, Windhoek, Namibia
Kesto: 3 jouluk. 20187 jouluk. 2018
Konferenssinumero: 2


ConferenceAfrican Conference for Human Computer Interaction


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