Complexity and its dimensions in the servitization literature

Wenting Zou; Saara Brax; Risto Rajala

Complexity and its dimensions in the servitization literature

Wenting Zou, Saara Brax, Risto Rajala

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussa › Conference article in proceedings › Scientific

Abstrakti

This study identifies the dimensions that characterize complexity in servitization. The study performs a systematic review of the existing body of knowledge in the servitization literature to analyze the constitutive characteristics of complexity. Following the systematic search methodology, screening procedure, and content analysis, the sample of this study includes 55 articles addressing complexity in servitization. The study develops a framework delineating the characteristics of complexity in the servitization of manufacturing firms. It identifies four dimensions of complexity in the articles: multiplicity, diversity, interdependence, and variability. These four constitutive dimensions are explained and elaborated for future research of servitization.

Alkuperäiskieli	Englanti
Otsikko	Proceedings of the Spring Servitization Conference
Alaotsikko	Driving Competitiveness through Servitization
Toimittajat	Ali Bigdeli, Thomas Frandsen, Jawwad Raja, Tim Baines
Kustantaja	Copenhagen Business School
Sivut	1-9
ISBN (painettu)	9781854494481
Tila	Julkaistu - 15 toukok. 2018
OKM-julkaisutyyppi	B3 Vertaisarvioimaton artikkeli konferenssijulkaisussa
Tapahtuma	Spring Servitization Conference - Copenhagen, Tanska Kesto: 14 toukok. 2018 → 16 toukok. 2018 Konferenssinumero: 7 https://www.advancedservicesgroup.co.uk/ssc2018

Conference

Conference	Spring Servitization Conference
Lyhennettä	SSC
Maa/Alue	Tanska
Kaupunki	Copenhagen
Ajanjakso	14/05/2018 → 16/05/2018
www-osoite	https://www.advancedservicesgroup.co.uk/ssc2018

Siteeraa tätä

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title = "Complexity and its dimensions in the servitization literature",

abstract = "This study identifies the dimensions that characterize complexity in servitization. The study performs a systematic review of the existing body of knowledge in the servitization literature to analyze the constitutive characteristics of complexity. Following the systematic search methodology, screening procedure, and content analysis, the sample of this study includes 55 articles addressing complexity in servitization. The study develops a framework delineating the characteristics of complexity in the servitization of manufacturing firms. It identifies four dimensions of complexity in the articles: multiplicity, diversity, interdependence, and variability. These four constitutive dimensions are explained and elaborated for future research of servitization.",

keywords = "servitization, complexity, Industrial services, manufacturer, service components",

author = "Wenting Zou and Saara Brax and Risto Rajala",

year = "2018",

month = may,

day = "15",

language = "English",

isbn = "9781854494481",

pages = "1--9",

editor = "Ali Bigdeli and Thomas Frandsen and Jawwad Raja and Tim Baines",

booktitle = "Proceedings of the Spring Servitization Conference",

publisher = "Copenhagen Business School",

address = "Denmark",

note = "Spring Servitization Conference, SSC ; Conference date: 14-05-2018 Through 16-05-2018",

url = "https://www.advancedservicesgroup.co.uk/ssc2018",

}

Complexity and its dimensions in the servitization literature. / Zou, Wenting; Brax, Saara; Rajala, Risto.
Proceedings of the Spring Servitization Conference: Driving Competitiveness through Servitization. toim. / Ali Bigdeli; Thomas Frandsen; Jawwad Raja; Tim Baines. Copenhagen Business School, 2018. s. 1-9.

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussa › Conference article in proceedings › Scientific

TY - GEN

T1 - Complexity and its dimensions in the servitization literature

AU - Zou, Wenting

AU - Brax, Saara

AU - Rajala, Risto

N1 - Conference code: 7

PY - 2018/5/15

Y1 - 2018/5/15

N2 - This study identifies the dimensions that characterize complexity in servitization. The study performs a systematic review of the existing body of knowledge in the servitization literature to analyze the constitutive characteristics of complexity. Following the systematic search methodology, screening procedure, and content analysis, the sample of this study includes 55 articles addressing complexity in servitization. The study develops a framework delineating the characteristics of complexity in the servitization of manufacturing firms. It identifies four dimensions of complexity in the articles: multiplicity, diversity, interdependence, and variability. These four constitutive dimensions are explained and elaborated for future research of servitization.

AB - This study identifies the dimensions that characterize complexity in servitization. The study performs a systematic review of the existing body of knowledge in the servitization literature to analyze the constitutive characteristics of complexity. Following the systematic search methodology, screening procedure, and content analysis, the sample of this study includes 55 articles addressing complexity in servitization. The study develops a framework delineating the characteristics of complexity in the servitization of manufacturing firms. It identifies four dimensions of complexity in the articles: multiplicity, diversity, interdependence, and variability. These four constitutive dimensions are explained and elaborated for future research of servitization.

KW - servitization

KW - complexity

KW - Industrial services

KW - manufacturer

KW - service components

M3 - Conference article in proceedings

SN - 9781854494481

SP - 1

EP - 9

BT - Proceedings of the Spring Servitization Conference

A2 - Bigdeli, Ali

A2 - Frandsen, Thomas

A2 - Raja, Jawwad

A2 - Baines, Tim

PB - Copenhagen Business School

T2 - Spring Servitization Conference

Y2 - 14 May 2018 through 16 May 2018

ER -

Complexity and its dimensions in the servitization literature

Abstrakti

Conference

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