Competence Management System Design Principles: Action Design Research

Erkka Niemi, Sami Laine

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference article in proceedingsScientificvertaisarvioitu

3 Sitaatiot (Scopus)


In order to sustain competitive advantage, knowledge-intensive project organizations need to invest in competence management systems (CMSs). However, there is only a limited amount of existing scientific literature on designing CMSs in practice. In this action design research from 2013 to 2016 we (1) deepened the theoretical understanding of CMSs by improving the design principles (DPs) identified in earlier research, and (2) delivered business benefits for a case company by designing organizational and technological artifacts for competence management. Previously introduced theoretical concepts guided the organizational and technological interventions that aimed for practical business benefits while maintaining scientific rigor. We revised the CMS DPs and learned the importance of aligning competence management with customer demand and the double-sided value of information assets. In conclusion, our research provides new evidence regarding how ADR can lead to significant business benefits by integrating theory and practice in a real business context.
OtsikkoProceedings of the International Conference on Information Systems
JulkaisupaikkaDublin, Ireland
KustantajaAssociation for Information Systems
ISBN (elektroninen)978-0-9966831-3-5
TilaJulkaistu - 12 jouluk. 2016
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaInternational Conference on Information Systems - Convention Centre Dublin, Dublin, Irlanti
Kesto: 11 jouluk. 201614 jouluk. 2016
Konferenssinumero: 37


ConferenceInternational Conference on Information Systems


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