@techreport{aad7db19d216435293032a26e644c640,
title = "Cell center, safety for seniors",
keywords = "call center, contact center, safety, telephone services, call center, contact center, safety, telephone services, call center, contact center, safety, telephone services",
author = "Sole Molander and Kaarina Kari",
year = "2003",
language = "English",
series = "Lahti Science Day, Lahti, 25.11.2003",
publisher = "Lahden yliopistokeskus",
type = "WorkingPaper",
institution = "Lahden yliopistokeskus",
}