Caught in between: How an organization became a prisoner of its legacy system after is change

Tapani Rinta-Kahila*

*Tämän työn vastaava kirjoittaja

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference article in proceedingsScientificvertaisarvioitu

4 Sitaatiot (Scopus)


Replacing a legacy system is a complex information system (IS) change project and represents severe economic and operational risks for an organization. Due to this, legacy systems are hard to get rid of and thus they sometimes continue to live alongside their intended replacement systems, forming complex IS architectures. To understand how this happens, I conducted an in-depth case study of a factory that failed to kill its legacy system despite executing two massive IS implementations. Interviews with key stakeholders reveal that the factory has gotten caught in between old and new system architectures. Leveraging the punctuated socio-technical information system change (PSIC) model as a theoretical sensitizing device, I provide a process explanation for this outcome. Moreover, I propose extensions to the PSIC model to better capture the nuances of complex IS change. My findings help managers to make more informed decisions when engaging into complex IS change projects.

OtsikkoICIS 2018 Proceedings
KustantajaAssociation for Information Systems
ISBN (elektroninen)978-0-9966831-7-3
TilaJulkaistu - 1 tammik. 2018
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaInternational Conference on Information Systems - San Francisco, Yhdysvallat
Kesto: 13 jouluk. 201816 jouluk. 2018
Konferenssinumero: 39


ConferenceInternational Conference on Information Systems
KaupunkiSan Francisco


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