Being Hacked : Understanding Victims' Experiences of IoT Hacking

Asreen Rostami, Minna Vigren, Shahid Raza, Barry Brown

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussaConference article in proceedingsScientificvertaisarvioitu

5 Sitaatiot (Scopus)


From light bulbs to smart locks, IoT is increasingly embedded into our homes and lives. This opens up new vulnerabilities as IoT devices can be hacked and manipulated to cause harm or discomfort. In this paper we document users' experiences of having their IoT systems hacked through 210 self-reports from Reddit, device support forums, and Amazon review pages. These reports and the discussion around them show how uncertainty is at the heart of 'being hacked'. Hacks are sometimes difficult to detect, and users can mistake unusual IoT behaviour as evidence of a hack, yet this can still cause considerable emotional hurt and harm. In discussion, we shift from seeing hacks as technical system failings to be repaired, to seeing them as sites for care and user support. Such a shift in perspective opens a new front in designing for hacking - not just prevention but alleviating harm.

OtsikkoProceedings of the 18th Symposium on Usable Privacy and Security, SOUPS 2022
KustantajaUSENIX -The Advanced Computing Systems Association
ISBN (elektroninen)978-1-939133-30-4
TilaJulkaistu - 2022
OKM-julkaisutyyppiA4 Artikkeli konferenssijulkaisussa
TapahtumaSymposium on Usable Privacy and Security - Boston, Yhdysvallat
Kesto: 7 elok. 20229 elok. 2022
Konferenssinumero: 18


ConferenceSymposium on Usable Privacy and Security


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