AI and the Future of Work: Enhancing Employee Experience from Satisfaction to Flourishing

Anna Viljakainen; Juho Silmukari; Virpi Roto; Martina Caic; Susanna Aromaa

doi:10.1145/3746175.3747194

AI and the Future of Work: Enhancing Employee Experience from Satisfaction to Flourishing

Anna Viljakainen^*
, Juho Silmukari
, Virpi Roto
, Martina Caic
, Susanna Aromaa

^*Tämän työn vastaava kirjoittaja

VTT Technical Research Centre of Finland Ltd.

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussa › Conference article in proceedings › Scientific › vertaisarvioitu

4 Lataukset (Pure)

Abstrakti

This paper explores the potential of artificial intelligence (AI) to enhance employee experience in future industrial work environments, with a focus on promoting employee well-being and work meaningfulness. Drawing upon well-known theories and schools of thought such as Motivation-Hygiene Theory, Human-Factors and Ergonomics, Self-Determination Theory and Aristotelian Philosophy, the paper presents the different roles for AI to improve employee satisfaction, promote engagement, and flourishing. Firstly, AI can be introduced to remove pain points in work tasks, inducing higher employee satisfaction. Secondly, AI can be adopted to enhance human agency to improve work engagement. Finally, AI can be developed to cultivate employees’ sense of purpose, self-worth, and flourishing at work. This interdisciplinary perspective shows how AI design could build on ergonomics and expand its scope to engaging experiences and even to flourishing, the ultimate level of human well-being.

Alkuperäiskieli	Englanti
Otsikko	ECCE '25: Proceedings of the 36th Annual Conference of the European Association of Cognitive Ergonomics (EACE)
Julkaisupaikka	New York
Kustantaja	ACM
Sivut	1-4
Sivumäärä	4
ISBN (elektroninen)	979-8-4007-2033-8
DOI - pysyväislinkit	https://doi.org/10.1145/3746175.3747194
Tila	Julkaistu - 6 lokak. 2025
OKM-julkaisutyyppi	A4 Artikkeli konferenssijulkaisussa
Tapahtuma	European Conference on Cognitive Ergonomics - Tallinn, Viro Kesto: 7 lokak. 2025 → 10 lokak. 2025

Conference

Conference	European Conference on Cognitive Ergonomics
Lyhennettä	ECCE
Maa/Alue	Viro
Kaupunki	Tallinn
Ajanjakso	07/10/2025 → 10/10/2025

Rahoitus

This work was supported by Business Finland under Grant number 10514/31/2023. The funding body had no involvement in preparing the manuscript.

Pääsy asiakirjaan

10.1145/3746175.3747194Lisenssi: CC BY

AI_and_the_Future_of_Work_Enhancing_Employee_Experience_from_Satisfaction_to_FlourishingFinal published version, 146 KBLisenssi: CC BY

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title = "AI and the Future of Work: Enhancing Employee Experience from Satisfaction to Flourishing",

abstract = "This paper explores the potential of artificial intelligence (AI) to enhance employee experience in future industrial work environments, with a focus on promoting employee well-being and work meaningfulness. Drawing upon well-known theories and schools of thought such as Motivation-Hygiene Theory, Human-Factors and Ergonomics, Self-Determination Theory and Aristotelian Philosophy, the paper presents the different roles for AI to improve employee satisfaction, promote engagement, and flourishing. Firstly, AI can be introduced to remove pain points in work tasks, inducing higher employee satisfaction. Secondly, AI can be adopted to enhance human agency to improve work engagement. Finally, AI can be developed to cultivate employees{\textquoteright} sense of purpose, self-worth, and flourishing at work. This interdisciplinary perspective shows how AI design could build on ergonomics and expand its scope to engaging experiences and even to flourishing, the ultimate level of human well-being.",

author = "Anna Viljakainen and Juho Silmukari and Virpi Roto and Martina Caic and Susanna Aromaa",

year = "2025",

month = oct,

day = "6",

doi = "10.1145/3746175.3747194",

language = "English",

pages = "1--4",

booktitle = "ECCE '25: Proceedings of the 36th Annual Conference of the European Association of Cognitive Ergonomics (EACE)",

publisher = "ACM",

address = "United States",

note = "European Conference on Cognitive Ergonomics, ECCE ; Conference date: 07-10-2025 Through 10-10-2025",

}

Viljakainen, A , Silmukari, J , Roto, V , Caic, M & Aromaa, S 2025, AI and the Future of Work: Enhancing Employee Experience from Satisfaction to Flourishing. julkaisussa ECCE '25: Proceedings of the 36th Annual Conference of the European Association of Cognitive Ergonomics (EACE)., 26, ACM, New York, Sivut 1-4, European Conference on Cognitive Ergonomics, Tallinn, Viro, 07/10/2025. https://doi.org/10.1145/3746175.3747194

AI and the Future of Work: Enhancing Employee Experience from Satisfaction to Flourishing. / Viljakainen, Anna ; Silmukari, Juho ; Roto, Virpi et al.
ECCE '25: Proceedings of the 36th Annual Conference of the European Association of Cognitive Ergonomics (EACE). New York: ACM, 2025. s. 1-4 26.

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussa › Conference article in proceedings › Scientific › vertaisarvioitu

TY - GEN

T1 - AI and the Future of Work: Enhancing Employee Experience from Satisfaction to Flourishing

AU - Viljakainen, Anna

AU - Silmukari, Juho

AU - Roto, Virpi

AU - Caic, Martina

AU - Aromaa, Susanna

PY - 2025/10/6

Y1 - 2025/10/6

N2 - This paper explores the potential of artificial intelligence (AI) to enhance employee experience in future industrial work environments, with a focus on promoting employee well-being and work meaningfulness. Drawing upon well-known theories and schools of thought such as Motivation-Hygiene Theory, Human-Factors and Ergonomics, Self-Determination Theory and Aristotelian Philosophy, the paper presents the different roles for AI to improve employee satisfaction, promote engagement, and flourishing. Firstly, AI can be introduced to remove pain points in work tasks, inducing higher employee satisfaction. Secondly, AI can be adopted to enhance human agency to improve work engagement. Finally, AI can be developed to cultivate employees’ sense of purpose, self-worth, and flourishing at work. This interdisciplinary perspective shows how AI design could build on ergonomics and expand its scope to engaging experiences and even to flourishing, the ultimate level of human well-being.

AB - This paper explores the potential of artificial intelligence (AI) to enhance employee experience in future industrial work environments, with a focus on promoting employee well-being and work meaningfulness. Drawing upon well-known theories and schools of thought such as Motivation-Hygiene Theory, Human-Factors and Ergonomics, Self-Determination Theory and Aristotelian Philosophy, the paper presents the different roles for AI to improve employee satisfaction, promote engagement, and flourishing. Firstly, AI can be introduced to remove pain points in work tasks, inducing higher employee satisfaction. Secondly, AI can be adopted to enhance human agency to improve work engagement. Finally, AI can be developed to cultivate employees’ sense of purpose, self-worth, and flourishing at work. This interdisciplinary perspective shows how AI design could build on ergonomics and expand its scope to engaging experiences and even to flourishing, the ultimate level of human well-being.

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DO - 10.1145/3746175.3747194

M3 - Conference article in proceedings

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PB - ACM

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ER -

AI and the Future of Work: Enhancing Employee Experience from Satisfaction to Flourishing

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Conference

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