A Review of the Empirical Literature on Service Robots in Information Systems Literature

Gehan W.  Premathilake; Hongxiu Li; Yong Liu; Nina Helander

A Review of the Empirical Literature on Service Robots in Information Systems Literature

Gehan W. Premathilake, Hongxiu Li, Yong Liu, Nina Helander

Tieto- ja palvelutalouden laitos

Tutkimustuotos: Artikkeli kirjassa/konferenssijulkaisussa › Conference contribution › Scientific › vertaisarvioitu

Abstrakti

Research on Artificial Intelligence (AI) robots has surged as an important topic in Information Systems (IS) domain. Although much research is empirically conducted, the available literature is fragmented and there is a lack of comprehensive understanding of current literature on service robots. Based on a review of 55 selected articles published in the top 10 IS journals and the four leading international conferences in IS field, this study identified the main research themes on robot research in IS field from the views of individuals, organizations, and design. Some suggestions for future research are also raised based on the findings in the review.

Alkuperäiskieli	Englanti
Otsikko	PACIS 2021 Proceedings
Kustantaja	Association for Information Systems
ISBN (elektroninen)	978-1-7336325-7-7
Tila	Julkaistu - 2021
OKM-julkaisutyyppi	A4 Artikkeli konferenssijulkaisuussa
Tapahtuma	Pacific Asia Conference on Information Systems - Online, Virtual, Online Kesto: 12 heinäk. 2021 → 14 heinäk. 2021

Conference

Conference	Pacific Asia Conference on Information Systems
Lyhennettä	PACIS
Kaupunki	Virtual, Online
Ajanjakso	12/07/2021 → 14/07/2021

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title = "A Review of the Empirical Literature on Service Robots in Information Systems Literature",

abstract = "Research on Artificial Intelligence (AI) robots has surged as an important topic in Information Systems (IS) domain. Although much research is empirically conducted, the available literature is fragmented and there is a lack of comprehensive understanding of current literature on service robots. Based on a review of 55 selected articles published in the top 10 IS journals and the four leading international conferences in IS field, this study identified the main research themes on robot research in IS field from the views of individuals, organizations, and design. Some suggestions for future research are also raised based on the findings in the review.",

author = "Premathilake, {Gehan W.} and Hongxiu Li and Yong Liu and Nina Helander",

year = "2021",

language = "English",

booktitle = "PACIS 2021 Proceedings",

publisher = "Association for Information Systems",

address = "United States",

note = "Pacific Asia Conference on Information Systems , PACIS ; Conference date: 12-07-2021 Through 14-07-2021",

}

TY - GEN

T1 - A Review of the Empirical Literature on Service Robots in Information Systems Literature

AU - Premathilake, Gehan W.

AU - Li, Hongxiu

AU - Liu, Yong

AU - Helander, Nina

PY - 2021

Y1 - 2021

N2 - Research on Artificial Intelligence (AI) robots has surged as an important topic in Information Systems (IS) domain. Although much research is empirically conducted, the available literature is fragmented and there is a lack of comprehensive understanding of current literature on service robots. Based on a review of 55 selected articles published in the top 10 IS journals and the four leading international conferences in IS field, this study identified the main research themes on robot research in IS field from the views of individuals, organizations, and design. Some suggestions for future research are also raised based on the findings in the review.

AB - Research on Artificial Intelligence (AI) robots has surged as an important topic in Information Systems (IS) domain. Although much research is empirically conducted, the available literature is fragmented and there is a lack of comprehensive understanding of current literature on service robots. Based on a review of 55 selected articles published in the top 10 IS journals and the four leading international conferences in IS field, this study identified the main research themes on robot research in IS field from the views of individuals, organizations, and design. Some suggestions for future research are also raised based on the findings in the review.

M3 - Conference contribution

BT - PACIS 2021 Proceedings

PB - Association for Information Systems

T2 - Pacific Asia Conference on Information Systems

Y2 - 12 July 2021 through 14 July 2021

ER -

A Review of the Empirical Literature on Service Robots in Information Systems Literature

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