A communicative perspective on the trust-control link in Russia

Tutkimustuotos: Lehtiartikkeli

Tutkijat

Organisaatiot

  • University of Navarra

Kuvaus

The question of whether trust complements or substitutes control continues to be debated in the literature. We contribute to this debate by adopting a communicative perspective on the trust-control link in Russia. Our qualitative study reveals dialectics in the trust-control link. Russian managers used various communicative activities to simultaneously nurture trust and exercise control towards their subordinates, indicating complementarity. By contrast, from an intercultural communicative perspective the Finnish expatriates failed to see this complementarity and regarded trust and control as substitutes. The dialectical perspective reveals the interplay between content and context of a message and their complementarity in communication.

Yksityiskohdat

AlkuperäiskieliEnglanti
JulkaisuJournal of World Business
Varhainen verkossa julkaisun päivämäärä5 joulukuuta 2018
TilaSähköinen julkaisu (e-pub) ennen painettua julkistusta - 5 joulukuuta 2018
OKM-julkaisutyyppiA1 Julkaistu artikkeli, soviteltu

ID: 30466464