A classification of service facilities, servicescapes and service factories

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16 Sitaatiot (Scopus)

Alkuperäiskieli	Englanti
Sivut	267-291
Julkaisu	International Journal of Services and Operations Management
Vuosikerta	11
Numero	3
Tila	Julkaistu - 2012
OKM-julkaisutyyppi	A1 Julkaistu artikkeli, soviteltu

OpenUrl-saatavuus

@article{f73eec1355bc49e5a7c1d2b32a029182,

title = "A classification of service facilities, servicescapes and service factories",

author = "Markku Tinnil{\"a}",

year = "2012",

language = "English",

volume = "11",

pages = "267--291",

journal = "International Journal of Services and Operations Management",

issn = "1744-2370",

publisher = "INDERSCIENCE PUBLISHERS",

number = "3",

}

TY - JOUR

T1 - A classification of service facilities, servicescapes and service factories

AU - Tinnilä, Markku

PY - 2012

Y1 - 2012

UR - http://dx.doi.org/10.1504/IJSOM.2012.045659

M3 - Article

VL - 11

SP - 267

EP - 291

JO - International Journal of Services and Operations Management

JF - International Journal of Services and Operations Management

SN - 1744-2370

IS - 3

ER -