Social Sciences
Customer
100%
Prices
53%
Consumers
49%
Purchase
37%
Technology
35%
Experience
23%
Authors
21%
Analysis
19%
Research
19%
Decision
19%
Control
19%
Service Industries
18%
Market Entry
17%
Digital Media
17%
Gatekeeping
17%
Compliance
17%
Retention
17%
Metacognition
17%
Luxuries
17%
Knowledge
17%
Strategy
17%
Social Participation
17%
Social Media
17%
Intention
17%
Determinants
17%
Employees
17%
Physician
14%
Company
14%
Evidence
12%
Perception
12%
Experiments
12%
Health
12%
Benchmarking
10%
Self-Efficacy
10%
Aggression
10%
Aggressiveness
10%
Commitment
10%
Organizations
9%
Process
9%
Familiarity
8%
Practice
7%
Measure
7%
Identity
7%
Maintenance
7%
Prospect Theory
7%
Reaction
7%
Motor Vehicles
6%
Power Law
6%
Attitudes
6%
Expectations
5%
Computer Science
Service Quality
37%
Channels
36%
Customer Satisfaction
30%
Models
24%
Provider Service
21%
Design
17%
Purchase Decision
17%
Service Technology
17%
Links
17%
Quality Attribute
17%
Health Care
17%
Networks
17%
Shopping Online
17%
Systematic Literature Review
17%
Smartphones
17%
e-Services
14%
Service
11%
Availability
10%
Service Manager
10%
Structural Equation
8%
Modeling
8%
Customer Experience
8%
Customer Relationship
8%
Quality of Service
8%
Linear Relationship
8%
Benchmarking
7%
Technology Usage
5%
Survey
5%
Process Model
5%