Why and how do municipal areas govern interorganizational ICT cooperation: Indeed, “the emperor has no clothes”

Tomi Dahlberg, Ari Helin

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

1 Citation (Scopus)

Abstract

Information and communication technologies (ICT) are significant for the development and production of municipalities’ services and activities. Yet, municipalities typically operate their ICT independently with only limited resources. Limited resources are a key incentive for inter-municipal ICT cooperation. We investigated, how inter-municipal ICT cooperation was executed and governed in 20 Finnish municipal regions including 144 actual municipalities. As the theoretical background, we reviewed Transaction Cost Economics and the Resource Based View theories, and the literature on IT governance practices. These theories and literature were used to identify theory-proposed ICT cooperation benefits and governance practices. We then compared theory-proposed benefits and practices empirically to those perceived in the actual regions. Finally, we used Granovetter’s social network theory to understand the empirical findings on ICT cooperation benefits and IT governance practices. Our findings reveal distinct differences in perceived ICT cooperation benefits, in ICT cooperation, and in the governance of IT between Finnish municipal areas, and the lack of social ties helps to understand detected differences. Our findings also indicate that the emperor will not enjoy new clothes – ICT cooperation benefits – unless ICT cooperation is systematically organized and governed. The extension of the theory base in IT governance research is our main contribution.

Original languageEnglish
Title of host publicationProceedings of the 25th European Conference on Information Systems, ECIS 2017
PublisherAssociation for Information Systems
Pages1536-1550
Number of pages15
ISBN (Electronic)978-989-20-7655-3
Publication statusPublished - 1 Jan 2017
MoE publication typeA4 Article in a conference publication
EventEuropean Conference on Information Systems - Guimaraes, Portugal
Duration: 5 Jun 201710 Jun 2017
Conference number: 25

Conference

ConferenceEuropean Conference on Information Systems
Abbreviated titleECIS
CountryPortugal
CityGuimaraes
Period05/06/201710/06/2017

Keywords

  • ICT cooperation
  • Inter-organizational IT governance
  • IT governance
  • Municipalities

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