What is the value of Green FM for office tenants?An application of Kanos model of attractive quality

Eeva Määttänen, Tuuli Jylhä, Seppo Junnila

    Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

    Original languageEnglish
    Title of host publication19th Annual Pacific-Rim Real Estate Society Conference, Melbourne, Australia, 13th-16th January 2013
    Place of PublicationMelbourne
    PublisherPRRES
    Publication statusPublished - 2013
    MoE publication typeD3 Professional conference proceedings

    Keywords

    • green facilities management, office tenants, customer satisfaction, attractive quality, Kano model, REB

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