TY - CHAP
T1 - Value Mechanisms in the Implementation of Intelligent Patient Flow Management System - A Multiple Case Study
AU - Tanila, Tuomo
AU - Tenhunen, Henni
AU - Hirvonen, Petteri
N1 - Conference code: 30
PY - 2020/6/16
Y1 - 2020/6/16
N2 - The purpose of this study was to investigate the value mechanisms in implementing a digital health intervention (DHI) in different contexts and countries. We utilized realist evaluation and the CIMO logic (Context, Intervention, Mechanism, Outcome) to analyze the mechanisms explaining the value capture of Klinik Pro, an Intelligent Patient Flow Management system (IPFM), which is a DHI for seeking of treatment and triage purposes. The study was conducted as a multiple case study using semi-structured interviews to research four market expansions in three countries. In total, seven healthcare mechanisms were discovered: co-creation, proper competence level, coordination, evidence-based medicine, integration, proper timing, demand management. The first four mechanisms were the same in all cases. CIMO framework proved to be useful in the value formulation of the IPFM.
AB - The purpose of this study was to investigate the value mechanisms in implementing a digital health intervention (DHI) in different contexts and countries. We utilized realist evaluation and the CIMO logic (Context, Intervention, Mechanism, Outcome) to analyze the mechanisms explaining the value capture of Klinik Pro, an Intelligent Patient Flow Management system (IPFM), which is a DHI for seeking of treatment and triage purposes. The study was conducted as a multiple case study using semi-structured interviews to research four market expansions in three countries. In total, seven healthcare mechanisms were discovered: co-creation, proper competence level, coordination, evidence-based medicine, integration, proper timing, demand management. The first four mechanisms were the same in all cases. CIMO framework proved to be useful in the value formulation of the IPFM.
KW - CIMO
KW - Digital Health Intervention
KW - Value-Based Healthcare
UR - http://www.scopus.com/inward/record.url?scp=85086913083&partnerID=8YFLogxK
U2 - 10.3233/SHTI200252
DO - 10.3233/SHTI200252
M3 - Chapter
C2 - 32570475
AN - SCOPUS:85086913083
SN - 978-1-64368-082-8
T3 - Studies in Health Technology and Informatics
SP - 708
EP - 712
BT - Digital Personalized Health and Medicine
PB - IOS Press
T2 - Medical Informatics Europe Conference
Y2 - 28 April 2020 through 1 May 2020
ER -