Value Co-creation in the Context of Digitally-Enabled Product-Service Systems

Oliver Stoll, Wenting Zou, Eugen Rodel, Shaun West*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

2 Citations (Scopus)

Abstract

This paper describes the development of a conceptual framework to support the identification of value co-creation within the context of digitally-enabled Product-Service Systems (PSS). The framework was developed based on five themes. It considers how and where value co-creation occurs and also the translation of data into information that can become knowledge for individuals and organizations within the digitally-enabled PSS context. The model brings together the different actors and beneficiaries with a governance process that focuses on supporting value co-creation by integrating the information with data. The framework supports new innovation and improvements to existing PSS.

Original languageEnglish
Title of host publicationSmart and Sustainable Collaborative Networks 4.0 - 22nd IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2021, Proceedings
EditorsLuis M. Camarinha-Matos, Xavier Boucher, Xavier Boucher, Hamideh Afsarmanesh
PublisherSpringer
Pages337-344
Number of pages8
ISBN (Print)9783030859688
DOIs
Publication statusPublished - 2021
MoE publication typeA4 Conference publication
EventIFIP WG 5.5 Working Conference on Virtual Enterprises - Virtual, Online
Duration: 22 Nov 202124 Nov 2021
Conference number: 22

Publication series

NameIFIP Advances in Information and Communication Technology
PublisherSpringer
Volume629 IFIPAICT
ISSN (Print)1868-4238
ISSN (Electronic)1868-422X

Conference

ConferenceIFIP WG 5.5 Working Conference on Virtual Enterprises
Abbreviated titlePRO-VE
CityVirtual, Online
Period22/11/202124/11/2021

Keywords

  • Digitalization
  • Lifecycle
  • Product-service system
  • Service-dominant logic
  • Servitization
  • Value co-creation

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