Utilising big data, Building Information Models and platform economy in Facility Maintenance Operations

Esa Halmetoja

Research output: Contribution to journalArticleScientific


This paper describes a case study of utilising a building information model (BIM) in facility maintenance and operations (FMO). The experimented solution is called the Conditions Data Model (CDM) platform. The functionality was studied by assembling and testing the CDM platform, implementing occupants’ and service provider’s UIs, and piloting several use-cases. Clarifying the details of implementing, seventeen thematic interviews were held with stakeholders of the experiment project. Finally, was implemented two surveys for about 400 people in total. BIMs is possible to release as objects over the Internet and combine again on the other stakeholder, a light visualisation can be accomplished for mobile devices using BIM objects and the positioning of an active data is possible made using BIM Globally Unique Identifiers (GUID). The detached solution of vendors or IT-programs can be implemented by appropriate costs with platform economy principles, and the expected benefits are justified. To achieve the benefits requires that all stakeholders are committed with common rules of a platform economy. The processes of space users, service providers, and building owners must also be renewed. Besides, current BIM are not compatible, but they must be modified by exact rules, and some new models must be created. Earlier solutions for visualisation are based on the entire BIM, which makes impossible to operate with numbers of BIMs in the same time. Previous efforts have not been supported communication with occupants, such as dealing with monitoring indoor conditions, service requests and user feedback. Current indoor visualisations do not contain technical data of the building and tend to present only an architectural appearance.
Original languageEnglish
Article numberF-12-2018-0158
Number of pages24
Publication statusSubmitted - 30 Dec 2018
MoE publication typeB1 Article in a scientific magazine


  • BIM
  • Facility management


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