@inproceedings{eca13523ae1d447f899dc2c01be23520,
title = "Using the Line of Visibility as an organization design principle the case of a knowledge-intensive industrial service firm",
keywords = "Industrial service, Service process, Decoupling, Industrial service, Service process, Decoupling, Industrial service, Service process, Decoupling",
author = "Brax, {Saara A.} and Virpi Kronstr{\"o}m and Mari Heikkil{\"a}",
year = "2010",
language = "English",
booktitle = "17th International Annual EurOMA Conference, Managing Operations in Service Economics, Porto, Portugal, June 6-9, 2010",
publisher = "European Operations Management Association (EurOMA)",
address = "Netherlands",
}