Using decision point framework to analyse evolutionary steps in industrial service business

Tapani Ryynänen, Pekka Malinen

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publicationIFKAD 2008, International Forum on Knowledge Asset Dynamics, Matera, Italy, June 26-27, 2008
    EditorsGiovanni Schiuma, J.C. Spender, Antonio Lerro, Gabriela Schiuma
    Place of Publicationmatera, Italy
    PublisherCenter for Value Management, University of Basilicata, Italy
    Pages174-184
    Publication statusPublished - 2008
    MoE publication typeA4 Article in a conference publication

    Keywords

    • change management
    • decision making
    • learning
    • service business

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