User involvement: a review of the benefits and challenges

    Research output: Contribution to journalArticleScientificpeer-review

    505 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)1-16
    JournalBehaviour & Information Technology
    Volume22
    Issue number1
    Publication statusPublished - 2003
    MoE publication typeA1 Journal article-refereed

    Keywords

    • field studies
    • user involvement
    • user needs
    • user participation
    • user requirements
    • user-centered design

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