Usability Testing and Feedback Collection in a School Context: Case Poetry Machine

Anna Kantosalo, Sirpa Riihiaho

Research output: Contribution to journalArticleScientificpeer-review

1 Citation (Scopus)

Abstract

Evaluation methods emphasizing children’s natural interaction help in getting feedback from children for product development. This paper presents a case study with 9- to 10-year-old children in a school context. The evaluated system was an artificial intelligence–based poetry writing system, and the methods used were peer tutoring with paired interviews and group testing with a new Feedback Game. The evaluation criteria included the number of usability problems, usefulness, and fun. The applicability of the methods is discussed along with the resources required. Peer tutoring revealed numerous problems, whereas group testing and the Feedback Game were quick to conduct and analyze.

Original languageEnglish
Pages (from-to)17-23
Number of pages7
JournalErgonomics in Design
Volume27
Issue number3
DOIs
Publication statusPublished - 1 Jul 2019
MoE publication typeA1 Journal article-refereed

Keywords

  • child–computer interaction
  • paired interview
  • peer tutoring
  • school context
  • usability evaluation methods
  • usability testing

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